Jocelyn Davis Email & Phone Number

Bellevue, Washington, United States

• Senior Project Manager contracted through iSoftStone to Microsoft's Accessibility team, focused on:
• Development, planning, and implementation of enterprise-wide strategic initiative to drive increased accessibility in the employee experience.
• Development of project plans, including goals, milestones, and metrics for measuring impact and track progress.
• Creating communications and reporting plan, including scorecard development, stakeholder communications, content and planning for executive reviews.

Redmond, WA

• Business Program Manager in Microsoft's One Commercial Partner division (contracted through Simplicity Consulting). Key responsibilities:
• Leveraged reporting suite and other analytics tools to build customized reports on key performance indicators (KPI) in cloud consumption and pipeline for strategic accounts.
• Analyzed partner incentive programs for pre and post-sale activities and impact.
• Drove data gathering in preparation for executive business reviews (monthly, quarterly).
• Worked with stakeholders to gather and develop requirements for customized business intelligence reporting and dashboard in Microsoft Excel and PowerBI.

Redmond WA

• Identified key drivers and common patterns of demand in the Lab and other research teams for support and procurement services; created a centralized support team and launched shared services in key areas, saving $4M +.
• Member of the Lab senior leadership team, responsible for finance and headcount ($100M + budget), finance/operations analysis and reporting, strategic planning, partner engagement and internal communications.
• Managed a team of 5 business program managers responsible for end-to-end, specialized procurement, onboarding, event and support services to 500+ research employees.
• Designed and implemented online workflows to automate time-intensive processes (gratis visitor processing, requesting event support), cutting turnaround time by average of 60% and saving nearly 1,000 hours in.

Redmond, WA

• Project manager for a portfolio of content and solutions projects for the legal division’s web portal, which provides content and online services to over 130,000 employees in 145 countries.
• Rescued stalled e-records project with potential to impact immigration processes company-wide; worked with cross-functional team to troubleshoot requirements, negotiate new resources, and deliver revised project plan.
• Worked with business owners to articulate project goals and scope; translated business requirements into technical terms, developed project plans and drove execution with cross-functional teams (often including IT.
• Designed and delivered online newsletter template and workflow, including training materials, for employment law team, reducing time spent on production for the legal team by 80%.
• Led successful 30-day migration and redesign of company compliance training site, including localization and deployment to International markets.

Microsoft

• Twice recognized for outstanding performance (Microsoft Gold Star awards).
• Created and launched shared services program providing support across teams for high volume administrative tasks, resulting in 50% reduction in vendor spend across the division; program was adopted as permanent.
• Worked closely with Corporate Vice President to craft executive messaging on key business results, strategic decisions, and operating priorities.
• Developed and led organizational communications (planning, programs, events), driving alignment across 5 + sub-teams and yielding an increase of more than 30% in employee engagement and satisfaction.
• Project-managed the work of virtual legal team on a $6B acquisition, coordinating stakeholder inputs and acting as liaison to the corporate integration team.

A

Bachelor Of Arts - B.A., Political Science And Government, Magna Cum Laude; Robert J. Dahl Award For Distinguished Writing

Activities and Societies: Honors Political Science Program, Departmental Tutor

Juris Doctor, Law, University Of Washington Regional Championship Team, Appellate Advocacy

Activities and Societies: Moot Court Honor Board