Jocelyne Khau Email and Phone Number
Jocelyne Khau personal email
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As Customer Success Director at VideoRunRun, I lead business development and customer relationship management of a SaaS for brands and agencies, in order to extract profitable business outcomes from data & creative ads. With 20 years of marketing and sales experience in various industries, my deep understanding of customers' challenges & opportunities is key to leverage data into ROAS and drive growth.I am passionate about delivering value to customers, enabling them to achieve their goals and optimize their performance. As a Director of the Services Teams, I am proud to empower each talent to that common success, as well as ambassador for cross functional alignement to ensure the quality and reliability of our solutions, provide feedback and insights for continuous improvement.
Videorunrun
View- Website:
- videorunrun.com
- Employees:
- 14
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Sales And Customer Services DirectorVideorunrunParis, Fr
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Customer Services DirectorVideorunrun Feb 2020 - PresentParis Area, France► Help Brands and Agencies extract Business Outcomes from Video Ads campaigns, whether Institutional, Retail & E-Commerce brands, B2C and DTC.► Maximize and scale your video ads Performance on Brand & Business KPIs : clicks, lead gen, app install, drive to store, sales).► Empower team to deliver performance EMEA and International: tracking experts, media data analysts, creative designers, customer success managers.► Ensure successful onboarding & delivery of our solutions aligned with your goals, in order to extract maximum ROAS/ROI on all your digital platforms.► Cross functional collaboration with engineering team to enhance Customer Experience. ► Achievements: 100 ongoing accounts on VideoRunRun SaaS, 20 key accounts always on.
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Business Manager Videorunrun, SaasVideorunrun Jan 2019 - Feb 2020Paris Area, FranceBusiness development & account management to increase ROAS on their online video campaigns & generate sales/web to site leverages. Manage relations with key stakeholders: interface and communicate with Customer. Align with the customer for goals & forecasts understanding, testing and implementation phases. Achievements: 10 first POC.
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Marketing And Project ManagerDigitall Branding Apr 2017 - Jan 2019Paris Area, FranceMarketing, Content, Project Management B2B and B2C for retail, ecommerce, luxury. Customer brief and marketing plan (campaigns, SEO, lead generation, content, elearning...). Manage relations with key stakeholders: Project Management, Customer Service. Customer interface during understanding, functional, testing and implementation phases. Achievements:• Created 1rst existing customer portfolio: online retail, advertising, medical, eLearning.• Launched 7 first projects within 3 first months of activity, i.e. 160K€ revenue, -
National Sales ManagerPirelli Oct 2010 - Apr 2017Paris Area, FranceTeam management 20 people salesforce: skills empowerment, cross functional alignment. Brand marketing strategy, promotional plans, coordination in the campaigns: tradeshows, road shows, events, and trade marketing.Achievements:• Relaunched « at risk » brands Pirelli (+15% R/F 2015, Net turnover 6M€) and Dunlopillo (+19% 2016/2015 to date June, Net turnover 8M€). Achieved a total turnover 15M€, with a marketing and sales budget 200K€.• Created 1rst existing network of new brand Steiner 150 shop-in-shops, Net turnover 1M€.
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Country ManagerLa Ric Cosmetics Sep 2003 - Sep 2010Paris• Start-up launch. Sales team management (8 people). Marketing launch and product development. Achievements:• Created and developed French Subsidiary: +180% growth 2010/2009, 2M€ turnover with over 100 shop-in-shops at Printemps, Galeries Lafayette & Le Bon Marché Department stores, Sephora (55 Perfumeries), Ritz Paris & La Mamounia (Marrakech).• Created and launched new line « hands by La Ric » for Monoprix retail (80 shops) and pharmacies (100K€ contract).
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Product Manager Home Entertainment & Msn DivisionsMicrosoft France Sep 2000 - Jul 2003Paris Area, FranceHome Entertainment & MSN divisions – Portfolio : Mac Office, Microsoft Money, MSN Money.Product Launching & Operational Marketing Management:Conducting marketing plans, advertorial campaigns, direct and trade marketing (budget 500K€).Achievements:+53% above budget for Money in 2001MSN Money nr2 of financial web channels in Nov 2002
Jocelyne Khau Skills
Frequently Asked Questions about Jocelyne Khau
What company does Jocelyne Khau work for?
Jocelyne Khau works for Videorunrun
What is Jocelyne Khau's role at the current company?
Jocelyne Khau's current role is Sales and Customer Services Director.
What is Jocelyne Khau's email address?
Jocelyne Khau's email address is jo****@****ail.com
What skills is Jocelyne Khau known for?
Jocelyne Khau has skills like Marketing, Product Management, Management, Product Marketing, Business Development, Sales, Digital Marketing, Online Marketing, B2b, Sales Management, Online Publishing, Integrated Marketing.
Who are Jocelyne Khau's colleagues?
Jocelyne Khau's colleagues are Charlotte Bonnisseau, Sarah Touati, Lambert Longuere, Yoann Baveye, Loic Ledu.
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