Jocelyne Novoa Guzman Email & Phone Number

Richmond, Ca, Us

Richmond, Ca, Us

Richmond, California, United States

• Managed a team of Field Quality subject matter experts to facilitate the field quality integration between SunPower Corporation and Enphase• Produced Field Quality driven Job-Task Analysis, Construction Failure Modes and Effects Analysis, and Job Close-Out Process for the SunPower Corporation and Enphase New Product Introduction project• Assisted in the extraction and manipulation of applications and quality data for reporting in a weekly business review • Updated the automated process to extract and analyze data from SharePoint List of Job Close-Out audits in a weekly email report that is reported through a weekly email through new methods of HTML scripting using Power Automate• Generated automated process to convert Excel to PDF using Power Automate and Slack API to ensure timely and accurate documentation of Customer Care fleet assistance• Generated automated process to extract data from GoCanvas and organize it into a SharePoint List using Power Automate• Received ‘We Deliver Superior Experiences’ award from executive leadership for efforts from Q4 2023

Richmond, California, United States

• Extracted, manipulated, and merged data using Excel Power Query and DAX language programming to identify trends in SunVault Storage System Operating Modes• Presented to installer network regarding SunVault Storage System Operating Modes and the benefits of choosing the appropriate mode for customers• Designed and generated automated process to extract and analyze data from a SharePoint List of Job Close-Out audits in a weekly email report using HTML scripting and CSS formatting using Power Automate • Simplified local document management and instructed the team on the new structure for the team SharePoint Site• Designed and generated Confluence space for the team to document projects, processes, and progress• Supported the transition to remote work due to COVID-19 by prioritizing digital resources for team presentations and events• Received ‘We Innovate Relentlessly’ award from executive leadership for efforts from Q2 2022

San Francisco Bay Area

• Provided and incorporated environmental education for all San Francisco schools • Presented to schools about Zero Waste practices, the importance of water resources, and the importance of the environment• Assisted in outreach of department sanctioned and higher education events to promote sustainable practices • Simplified local data management and collection system for all team presentations, assemblies, and events for the fiscal year• Aggregated and reported bi-monthly individual and team data to the Department Director• Supported the transition to remote work due to COVID-19 by prioritizing digital resources for team presentations and events• Updated Zero Waste and water curriculum to coincide with modified distance learning procedures• Led new water curriculum that related to COVID-19 quarantine experiences• Spoke as panelist for the Climate Corp Career Panel Event

University Of California, Merced

• Coordinator to energy efficiency and sustainability to five undergraduate internships at UC Merced• Performed high school outreach and engagement through presentations and career fairs to discuss environmental development and implementation• Supported the shift to institutionalize the Energize Colleges Program at UC Merced

Merced, California, United States

• Participated in clerical work as a cashier, accepting deliveries and data input into the system• Coordinated with co-workers on schedule and stocking management• Engaged in store events and crowd management

University Of California, Merced

• Directed a team of engineers in development of an equipment test platform for Sweep Energy• Devised an Environmental Analysis for the platform that addressed the environmental impacts• Configured a system of communication, scheduling, and communication for the team • Proposed, designed, and presented a model for the platform to Sweep Energy that the team could build and conduct feasibility testing of the platform for the client

Buhach Colony High School In Atwater, Ca

• Planned classroom activities with the Teaching Mentor for high school students to create an optimal learning environment• Supported with lessons and the introduction of statistics concepts through examples and activities• Conducted a lesson plan using Common Core Standards to teach students about concepts relating to statistics and probability