Vp Customer Enablement
Current
Jul 2024 - Present
Who is Jocelyn Hall? Overview
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Quick answer
Jocelyn Hall is listed as VP Customer Enablement at BambooHR, based in Salt Lake City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Jocelyn Hall.
Jocelyn Hall previously worked as Consultant - Operations and Customer Experience at Jocelyn Hall Consulting and Vice President Customer Experience at Aura. Jocelyn Hall holds Bachelor Of Business Administration (Bba), Finance, General from Brigham Young University.
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BambooHR
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Profile bio
About Jocelyn Hall
Seasoned Operations Executive and Customer Experience Leader with extensive experience steering companies through significant growth and change periods. Renowned for optimizing operational efficiency, spearheading strategic initiatives, and driving financial performance. Demonstrates a strong track record in crafting scalable operational processes, fostering cross-functional teams, and implementing robust business strategies.Core Competencies:• Strategic Operations Management• Customer Experience Insights, Design and Delivery• Corporate Leadership & Team Development• Business Process Optimization• Financial Oversight & Budget Management• Technology Integration & Implementation• Stakeholder Relations & Strategic Partnerships• Change Management & Organizational Resilience
Current workplace
Jocelyn Hall's current company
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8 roles
Jocelyn Hall work experience
A career timeline built from the work history available for this profile.
Consultant - Operations And Customer Experience
Jocelyn Hall Consulting
Helping CEOs of rapidly scaling companies achieve increased strategic clarity, decision-making, and organizational accountability across functions while supporting cost efficiency and rapid growth. I have worked with teams/organizations from 10 to 10,0000 to drive transformational change.
Vice President Customer Experience
Spearheaded the development of a high-impact customer experience strategy and engagement roadmap to scale business and expand market footprint through product innovation and program optimization, offering end-to-end customer-centered solutions. Establish operational and technology frameworks to improve service and delivery, specifically focusing on driving growth, automation, customer journey, and digital transformation. Analyze customer needs, market dynamics, and industry trends to guide the design of a sustainable and agile customer retention plan.
Jun 2021 - Oct 2022
Sr. Director Global Customer Operations
Directed the development of a high-impact customer experience strategy and engagement roadmap, driving a 40% increase in operational efficiency. Established operational and technology frameworks to enhance service and delivery, focusing on growth, automation, customer journey, and digital transformation. Leveraged data insights, market dynamics, and industry trends to design a sustainable and agile customer retention plan, expanding market footprint through product innovation and program optimization.
Jan 2017 - May 2021
Chief Of Staff - Global Customer Experience
Oct 2015 - Dec 2016
Sr. Manager - Global Forecasting And Planning
May 2011 - Sep 2015
Finance Manager
Oct 2003 - Apr 2011
Senior Financial Analyst
Sep 1999 - Aug 2003
1 education record
Jocelyn Hall education
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Brigham Young University
FAQ
Frequently asked questions about Jocelyn Hall
Quick answers generated from the profile data available on this page.
What company does Jocelyn Hall work for?
Jocelyn Hall works for BambooHR.
What is Jocelyn Hall's role at BambooHR?
Jocelyn Hall is listed as VP Customer Enablement at BambooHR.
Where is Jocelyn Hall based?
Jocelyn Hall is based in Salt Lake City Metropolitan Area, United States while working with BambooHR.
What companies has Jocelyn Hall worked for?
Jocelyn Hall has worked for Bamboohr, Jocelyn Hall Consulting, Aura, Stubhub, and Ebay.
How can I contact Jocelyn Hall?
You can use AeroLeads to view verified contact signals for Jocelyn Hall at BambooHR, including work email, phone, and LinkedIn data when available.
What schools did Jocelyn Hall attend?
Jocelyn Hall holds Bachelor Of Business Administration (Bba), Finance, General from Brigham Young University.
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