Jocelyn Herrera Email & Phone Number

Oakland, Ca, Us

- Loading and unloading cargo from ships, railcars, trucks, or warehouses- Inspecting cargo and equipment for damage, defects, or errors in labeling- Working with ship crews to ensure that cargo is properly stowed on board or offloaded from vessels- Maintained a clean work area, free of debris or safety hazards and awareness of surroundings

- Liaise with the Program teams to coordinate accepted applicants handoff between the Admissions and Program teams- Work together with the Marketing team to ensure a high volume of the best candidates are being reached- Regularly analyze and assess Admissions team process and progress and refine process to ensure it is being executed efficiently and with fidelity- Regularly share updates on the Admissions process and progress with internal teams- Held and managed Trailhead support sessions for Climbers new to the Salesforce ecosystem

- 225+ hour training program focused on the Salesforce Administration Certification.- Selected from over 1500 candidates for a cohort of 110.- Soft-skills training to leverage personal/professional brand, elevator pitch, technical and behavioral interviewing, and general communication skills.- Working with Asana, G-Suite, Zoom, and Slack on a daily basis.

- Manufactured, stored and distributed blood products/samples. Met the quality and quantity production and distribution goals established by the department.- Operated, maintained and performed quality control checks on equipment. Ensured adequate inventory of required supplies.- Performed data entry and operate the computer programs associated with component production, labeling, storage, and shipping.- Maintained accurate, legible and complete manufacturing department records.- Ensured products are suitable for release for distribution and are managed appropriately.- Performed the quarantine and disposition of unacceptable products/samples.- Performed good inventory management practices throughout the manufacturing and shipping process.- Maintained accurate electronic and physical inventory locations for products/samples.-Performed and participated in the management of complex manufacturing tasks.- Actively participated in problem solving and on cross-functional teams.- Performed review of manufacturing records.

Oakland, California

- Billing and filing of payments for entire company.- Innovated customer-phone relations process and policy.- Managed entire company’s clerical processes.- Professionally serviced both English speaking and Spanish speaking customers.- Integral communication liaison between Spanish-speaking employees and management.

-Delivering specimens to hospitals throughout the Bay Area.

- Placed merchandise orders for customers. - Performed opening/closing register duties. - Sold game tickets.- Processed store transfers.

- Excelled in guest service/cashiering.- Communicated effectively with guests and team members.- Organized and maintained front lanes.- Trained and supervised new hires.

General Education

High School Diploma