Jocelyn Lyons, Mba Email & Phone Number

Avon, Ma, Us

Wellesley, Massachusetts, United States

End-to-end responsibility for a portfolio of complex on-site and virtual programs. Successfully plan and deliver over 10 global programs per year, often managing multiple programs simultaneously within the appropriate parameters of time and budget. Adept in ambiguity; uniquely trained and experienced in providing value without previously defined end goals. Establish a culture of reciprocity and strong relationships with clients, partners, and other stakeholders, ensuring support and strategic alignment. Utilize interpersonal competencies to analyze effective communication styles and engage both team members and other constituencies. Manage and coach cross-functional teams, encouraging innovation to identify process improvements and achieve maximum capability. Enhance project visibility across the institution with regular status updates, leading to increased engagement and strategic alignment. Utilize data and analytics to make informed decisions, drive strategy development, and optimize outcomes. Leverage technology for enhanced project tracking, reporting, problem identification, and information sharing.

Wellesley, Massachusetts, United States

Wellesley, Ma

Corporate Office - Brockton, Ma

Led a team of 20, increasing productivity and fostering a positive environment and culture of collaboration. Supported and managed clientele of over 30 Sales Representatives and 2 Branch Managers. United operations by successfully interfacing with multiple departments to identify and implement best practices. In collaboration with sales team, advanced ranking to #1 branch in sales and increased revenue by $5 million with the development of tailored solutions and exceptional customer service. Nurtured client relationships and enhanced customer satisfaction, ensuring client needs were consistently met by streamlining processes and implementing new strategies. Completed quality work efficiently in an extremely fast-paced environment while consistently meeting deadlines.

Master Of Business Administration - Mba, Business Administration And Management, General, Honors: Summa Cum Laude, 3.80 Gpa

Activities and Societies: Consultant for an organization in the nonprofit sector - Babson Covid Sprint Course (Summer 2020) & Consultant.

Certificate In Advanced Management - Cam, Business Administration And Management, General, 3.89 Gpa

Bachelor'S Degree (2), International/Global Studies & Spanish

International Business, Spanish

Activities and Societies: Tutored elementary school students in the English languageSemester Abroad

Education record

Activities and Societies: Student Council (Student Council President), Massachusetts Association of Student Councils, National Association.