Jocelyn Muise Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Halifax, Nova Scotia, Canada

Worked successfully as energetic team player with a diverse group of coworkers to accomplish goals and develop solutions to adapt to changing priorities. Proficient in leveraging collaboration and packaging standards knowledge to promote improved efficient production processes. Becoming product knowledge specialist involved in inventory identification management and code creation. Consulting for Operations/Production teams on vendor compliance. Prioritizing production upload, handling multiple projects, for meeting face-paced deadlines while implementing international packaging standards.

Halifax, Nova Scotia, Canada

Working closely with Design, Quality and Production teams to create review and ready files for factory production. Ensuring quality review at multiple stages of production. Working with Operations and Production teams to facilitate GTIN/Barcode creation and make carton labels/markings from customer specific vendor guide requirements as well as ORB company standard carton markings for shipping product direct to customer or to our fulfillment warehouse. Helped with legal research (copyright/trademark/patent) and liaised with the lawyer for applications and follow up requirements.

Utilizing typographical and design skills to create graphic elements and using illustration banks for backgrounds to meet clients’ objectives. Implemented new labels for nutritional supplement products to expand market share using Mac OS X and Adobe Creative Suite with graphics in Illustrator to design key nutritional info and then prepared files for pre-press output, including bleeds and cut marks. Preparing and editing business correspondence to inform clients of project updates.

Saint John, Nb

Fully cross trained on all design platforms department wide. (Classifieds, Plans, Ads and Page Assembly)Designed newspaper ads with the Adobe Creative Cloud, laying out content with InDesign through DTI and communicating clients’ needs to build marketing solutions that were processed and sent to printers while monitoring projects and managing workflow to meet tight deadlines. Quickly learning these skills, I was recommended to pilot cross training within months of being hired. Displaying attention to detail and strong technical skills as Page Assembler I attained the knowledge of the style guides for all the papers and was able to provide guidance to the new trainees. Implemented new style and typographical guide as the redesign of publications evolved. Responsibilities included monitoring production of the final files in a fast-paced environment meeting deadlines for layout and quality before they were sent off to the printer through Arkitex. Incorporating Page Planner skills, I was assigned the role of trainer where I developed new training material for staff.

Charlottetown, Pe

Receptionist/Administrative support for the Direct Sales department I was in charge of greeting clients in a professional and friendly manner over the phone, in person and via email while responding to client calls and inquiries. Created, managed and updated the X-Cart ecommerce website’s CMS backend. Developed the HTML/CSS based website to reflect the company theme and sales direction to increase the penetration of the product into a new market. Using social media advertising, web-analytics (Google Analytics/Adwords) and SEO best practices to re-adjust web marketing strategies to distributed email blasts using MailChimp and Facebook advertising to engage more new customers and retain loyal ones. Established an inventory management system for direct sales products. Managed Direct Sales distribution to ensure we were on target with inventory and sales, bookkeeping with QuickBooks. Developed digital artwork and design of nutritional supplement packaging, approved printing proofs and coordinated printing for the new product line iWinDirect on time and within budget. Customized point of sales displays for multiple gyms to allow customers easy access to products on the sales floor and grew POS numbers.

Moncton, Nb

Created a newsletter format for consistency including new logo development. Updated website and newsletter with additional style guides and content adjustments. Adapted the original newsletter header to coordinate with the new logo. Developed graphics for Fall Symposium 2005 and 2007 including logo design, signage and promotional material. Consulting on website/newsletter for format and style guide adherence.

Moncton, Nb

Cross-trained on cash/paint/furniture/home decor Built relationships with customers to create interior design solutions. Ability to distinguish between colours to accurately pick paint chips ensuring customers was satisfied with household decorating projects. Developed supervisory skills by assisting in tracking inventory and ordering products to certify items were available for customers in a timely manor.

Salisbury, Nb

Created a customized brochure using Corel Draw thus allowing for client revisions, while maintaining organized format to illustrate their plethora of cabinet panels, which were then modified in Adobe Photoshop to ensure a continuity of elements. Incorporated cabinet door panels, which I digitally revitalized into a graphical element for transportation trailer to display a unified, look for their existing identity.

Moncton, Nb

Conceptualized product line for soda pop staying true to the brand and offering options for can, bottle and take-out box mock-up.

Moncton, Nb

Hired as Key Holder I rose in the ranks to become Assistant Manager taking on the managerial duties and training to become Acting Manager before the summer was out. With my keen abilities in customer service I was a sought out by regular customers and was able to answer any of their merchandise questions. Within my short time I quickly learned the scheduling/payroll systems and was responsible for ensuring we had optimal staff on hand while meeting our hourly staffing budget.

Moncton. Nb

Designed the logo and promotional material for print production required to navigate the congress event. Generated final wayfaring and signage at the conference to ensure attendees were able to register, meet and attend all lectures as needed. Designed and produced event material, such as self-stick tattoos, flags, bandanas, for pub-crawl night to mimic the survivor game.

Moncton, Nb

Integrated graphics and photos for Personalized Cap Panels [PCP] later used for memorials at celebration of life events. Initiated production on a catalogue that would allow for customers to easily browse through image gallery and make selection easier for those dealing with loss of a loved one. Formulated marketing campaigns to promote the brand through signage and tent card promotional material. Restored photos using Windows OS with latest design software, setting up preprint for in house printing on large format printer, where final products were laminated and stretched on canvas frame. Client service as key holder for the shop.

With my abilities in customer service and stock knowledge, I was a sought out by customers and was able to answer any of their merchandise questions. I was involved in store resets to help hone my fashion knowledge and use my creative skills in following and revising (should stock not be available) any of the marketing plans sent by head office. Maintained the stores image while explaining the "Northern Friends" reward program to regular shoppers of our establishment.

Graphic Designer Diploma

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Graphic Design Diploma

"Our Graphic Design diploma program provides students with a strong foundation in visual communication that will help launch a career.