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Joy Santos - Mba, Pmp, Pmi-Acp is listed as Project Manager | Program Manager | Digital Marketer | Team Motivator | Project Leader Focused on Partnering with Global Teams in High Tech Industry to Complete Complex Projects Successfully at Ai Summit, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at whatsapp.com and a matched LinkedIn profile for Joy Santos - Mba, Pmp, Pmi-Acp.
Joy Santos - Mba, Pmp, Pmi-Acp previously worked as Project Manager at Ai Summit and Program Manager, Partner Enablement, Integrated Marketing at Whatsapp. Joy Santos - Mba, Pmp, Pmi-Acp holds Master Of Business Administration (Mba), Marketing from California State University, Long Beach.
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AeroLeads found 1 current-domain work email signal for Joy Santos - Mba, Pmp, Pmi-Acp. Compare company email patterns before reaching out.
As a Project/ Program Manager, I have successfully managed and delivered multiple complex projects globally with diverse cross-functional teams. I thrive in collaborating and implementing enterprise software implementation, web applications, partner enablement, Salesforce CRM projects, and digital marketing solutions. I’m a high energy team player adept at bridging the gap between technical and non-technical teams.I am passionate about finding innovative solutions that enhance the user experience and drive business value. I have an honest and straightforward approach, with a unique ability of always keeping calm even during tough challenges in order to lead teams with servant leadership. In addition to my professional roles, I am actively involved in the project management community as a volunteer for the Ai Summit (TechEquity-ai.org) and most recently with the PMI Silicon Valley Chapter (pmisv.org). Through my contributions to web development and digital marketing initiatives, I am dedicated to supporting these organizations’ mission of providing professional development and networking opportunities for project managers and colleagues.I continuously strive to stay updated on industry trends and constantly expand my knowledge, such as AI and Digital Marketing. My ability to adapt and leverage the team’s strengths, combined with my strong communication and interpersonal skills, allows me to foster productive collaborations and deliver excellent results.Fun Facts About Me:► I'm an avid global traveler with a passion and curiosity exploring new cultures and cuisines.► I'm a scuba diver who loves discovering underwater wonders.► Orchid enthusiast with a green thumb.
Listed skills include Project Management, Cross Functional Team Leadership, Sharepoint, Agile Methodologies, and 46 others.
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San Jose, Ca, Us
► Developing and implementing a social media strategy, leveraging SEO and analytics.► Leading the design and execution of marketing assets and communication templates, for the AI Summit Fall 2024.
Menlo Park, California, Us
►Managed partner enablement for the WhatsApp ecosystem (60+ Business Solution Providers) which provides incentives for B2B co-marketing campaigns to boost demand and growth under the Marketing Development Funds (MDF) program, resulting in 65% partner participation.
Menlo Park, California, Us
► Managed and improved key operational processes required for WhatsApp Business API strategic initiatives to accelerate and refine the process across regions and cross functional teams.► Monitored and communicated performance updates for the WhatsApp business API strategic initiatives and identified blockers for follow up by account managers.► Improved Salesforce adoption for the WhatsApp partner teams. Identified issues and proactively proposed solutions with the sales and marketing cross-functional teams to increase user adoption by 10%.
Sunnyvale, California, Us
► Developed the website for the PMI Silicon Valley Chapter Annual Symposium. Created an updated design, content, and navigation site under tight deadlines. Collaborated with the cross-functional teams to ensure milestones are met for the timely release of project deliverables.► Managed Web Analytics and Web Development for the PMI Silicon Valley Chapter, a 100% volunteer run organization. ► Identified trends and evaluated metrics related to the chapter website.► Promoted and developed online programs to improve chapter communications and member engagement with the Marketing team.
North Ryde, Nsw, Au
► Implemented solutions to improve business processes for the Sales and Sales Operations teams, working with global cross-functional units in Sydney, Australia and Las Vegas, NV creating a Customer Portal using Salesforce Community Cloud.► Collaborated with cross-functional units to streamline Sales and Finance processes such as approval workflows, quotes and contracts using Salesforce Sales Cloud.
San Francisco, Ca, Us
► Streamlined data reporting and analytics to assist UX designers and Content Management team resolving identification issues and improving user identification by 30% in the Autodesk Beta certification program. ► Built and optimized reports to assist the Marketing team and Product Managers in creating a Communication Strategy to disseminate timely communication to the Autodesk community for the Learning Strategies, Certification and Credentialing program geared towards the next generation of designers, engineers and construction professionals.► Evaluated customer support management to improve and enhance ticket response to Autodesk user issues.
London, England, Gb
► Managed the implementation of the Salesforce CRM for Informa’s Global Exhibitions (GE) Division. Sites included the United Kingdom, Dubai, Canada, Brazil and the US. As part of the project team of 25+ employees, tracked project timelines and milestones using the Agile methodology.► Led IT and CRM Integration of new acquisitions (Mergers and Acquisitions) into the Informa platform, including Email, Networking, Telephony, and Websites. Liaised with the Marketing team in deploying websites using AEM and other marketing integration tools.► Conducted User Acceptance Training (UAT) with the Operations and Sales groups worldwide. Collaborated with Business Analysts, Subject Matter Experts (SMEs) and offshore/onshore developers to ensure that the solutions being delivered met business requirements and expectations.► Partnered with external vendors to integrate cloud-based tools to enhance the Salesforce experience.
Foster City, Ca, Us
► Led the development of the Information Quality Systems (IQS) SharePoint portal to communicate project development, business process mapping, training and dashboards.► Liaison for different organizations such as Quality Assurance, Validation, IT and external vendors to ensure project delivery and remove roadblocks.► Collaborated and built relationships with stakeholders, subject matter experts and developers to ensure timely communication of project requirements.
Bay Area Silicon Valley, Ca, Us
► Tracked, monitored and analyzed small business client websites for audience analysis, social media trends, and overall web performance. Created reports using Google Analytics to optimize web content effectiveness.
San Jose, California, Us
Program Manager of Web Collaboration► Managed web collaboration tools, legal applications and Sales Information Systems web portal► Led software upgrades, releases and end-of-life decisions, working closely with vendors and business units to execute user acceptance testing► Performed a crucial role in developing a company-wide application to streamline legal contract creation for external customers ► Team received division recognition award for successful implementation of highly visible inter-departmental project which greatly impacted Sales, Legal and Operations teams► Successfully maintained critical vendor/customer relationships, created User Acceptance Testing (UAT) scripts, user guides and technical documentation. Provided troubleshooting guides to resolve complex problems. ► Received numerous awards for customer satisfaction.► Administered enterprise collaboration software for global workforce of over 6000 users Senior Web Technologist► Managed a team of SharePoint developers to create custom applications involving multiple geographic and cross-functional teams. Created internal websites using the SharePoint platform. Responsible for ensuring excellent customer experience with adoption and usage of tool► Developed and structured content for Information Technology (IT) intranet website for over 300 employees and other internal sites. Collaborated with different IT Subject Matter Experts (SME) units to redesign site for visual appeal and better usability.► Selected for project testing team which facilitated quality assurance (QA) of several external facing applications. Became subject matter expert in company’s Customer Relationship Management (CRM) ‘card’ ordering system. Created test scripts to ensure successful implementation of customer requirements and upgrades.
Quick answers generated from the profile data available on this page.
Joy Santos - Mba, Pmp, Pmi-Acp works for Ai Summit.
Joy Santos - Mba, Pmp, Pmi-Acp is listed as Project Manager | Program Manager | Digital Marketer | Team Motivator | Project Leader Focused on Partnering with Global Teams in High Tech Industry to Complete Complex Projects Successfully at Ai Summit.
AeroLeads has found 1 work email signal at @whatsapp.com for Joy Santos - Mba, Pmp, Pmi-Acp at Ai Summit.
Joy Santos - Mba, Pmp, Pmi-Acp is based in San Francisco Bay Area, United States while working with Ai Summit.
Joy Santos - Mba, Pmp, Pmi-Acp has worked for Ai Summit, Whatsapp, Pmi - Silicon Valley Chapter, Aristocrat, and Autodesk.
You can use AeroLeads to view verified contact signals for Joy Santos - Mba, Pmp, Pmi-Acp at Ai Summit, including work email, phone, and LinkedIn data when available.
Joy Santos - Mba, Pmp, Pmi-Acp holds Master Of Business Administration (Mba), Marketing from California State University, Long Beach.
Joy Santos - Mba, Pmp, Pmi-Acp is listed with skills including Project Management, Cross Functional Team Leadership, Sharepoint, Agile Methodologies, Program Management, Integration, Management, and Enterprise Software.
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