Jocelyn Shratter Email & Phone Number

Santa Cruz, CA, US

San Francisco, California, United States

Provide efficient day-to-day project support. Engage in process development and the implementation of tools for the Sales & Marketing teams.Manage the creation of seasonal slide decks for presentationsAct as lead for the licensor approval processAct in a support role for Edelweiss DesignCreate a library of themed booklist collectionsCreate project requests.

Santa Cruz, California, United States

• Point person for Bookshop Santa Cruz’s Consignment Program
• Liase with local and self-published authors to maintain inventory and presence of their books on shelves
• Monitor and analyze sales to coordinate restocking, and maintain sales numbers and inventory levels
• Create, develop, and coordinate marketing materials – including online listings, physical assets, and email content – for individual titles in the program
• Audit and maintain database of authors in the program
• Generate and audit quarterly invoicing, and coordinate payments to authors

San Francisco, California, United States

• Designing and executing email marketing strategy to promote individual productions and events, and continued engagementwith organization as a whole
• Maintaining and regularly updating website content, while improving user experience, evaluating and strategizing for website upgrades and enhancements
• Interfacing with external Communications, PR, and Design consultants
• Project managing printed publications, including program books and marketing and development collateral; designing, writing, and/or curating content
• Project manage and deploy mailings
• Supporting the development and expansion of organization’s online presence, and promotion of the brand, through social media, email, web advertising, and other sources

Santa Cruz, California, United States

• Process online orders submitted to Bookshop Santa Cruz for the holiday season
• Pull on-hand stock and places orders with book vendors to full online orders
• Create and process gift cards, including holding and mailing physical gift cards (with gift messages), and facilitating egift cards
• Coordinate with sales floor and shipping staff on delivery of completed orders
• Audit orders and communications for fraud
• Detect and report unusual trends or issues to Web Manager

Santa Cruz, California, United States

• Receive new non-book stock into inventory, calculate and label sales price as needed
• Merchandise and stock new items on the sales floor, incorporating into displays
• Audit invoices and inventory entries for price changes, description errors, ordering and receiving discrepancies
• Organize and maintain backstock of non-book items; restock sales floor from backstock as needed
• Coordinate with staff on receiving and stocking priorities, and availability of items
• Advise sidelines buyers on stock levels, popular items, and overstocked items

Santa Cruz, California, United States

• Seasonal Visitor Service Aide for Seacliff State Beach and New Brighton State Beach
• Man visitors’ entrance kiosk during park hours, solo or with a fellow Visitor Service Aide
• Provide customer service to park visitors, and advise of rules, regulations, and applicable laws to day use visitors and campers
• Charge and collect parking and camping fees
• Coordinate and communicate with park staff, rangers, and supervisors on current visitor and camper counts and potential issues
• Notify rangers and emergency services of emergencies via radio as needed

Santa Cruz, California, United States

• Facilitate interdepartmental communication and collaboration
• Oversee technology and equipment, evaluating usage and directing improvements and upgrades
• Calendar and coordinate new and annual programs
• Generate analytic reports with data from multiple sources on annual programs and new initiatives
• Train new staff on technology use
• Troubleshoot technological problems as needed

Santa Cruz, California, United States

• Train and supervise staff to process online orders and content creation.
• Establish procedures, protocols, and standards of content and customer service.
• Process e-commerce orders, and respond to customer emails and feedback.
• Generate and edit copy for website on all pages
• Evaluate UX design of website, and modify content flow as needed
• Coordinate with other departments

Santa Cruz, California, United States

• Maintain the technological equipment, networks, and website for Bookshop Santa Cruz
• Make recommendations for maintenance, upgrades, and new acquisitions
• Educate new hires and colleagues as needed on equipment and website use
• Trouble-shoot problems
• Coordinate with vendors on higher level issues, upgrades, and acquisitions
• Stay abreast of new improvements in existing technologies, as well as new opportunities

Santa Cruz, California, United States

• Execute effective marketing campaigns in physical, email, social media, and print marketing
• Craft creative and engaging social media posts and campaigns to promote individual books, programs, events, and store
• Analyze social media engagement, and chart growth and success
• Create promotional and directional copy for events, programs, and services
• Copy-edit email newsletters, staff-written reviews, and website copy
• Write compelling short review copy for individual books

Santa Cruz, California, United States

Provide customer service to customers at Bookshop Santa Cruz. Look up books and non-book products, place special orders and preorders, call customers for order arrival notification, cashier, shelve and organize, restock displays, make recommendations, trouble shoot, and more. Provide feedback and advice on book trends to buyers and management. Monitor and.

Santa Cruz, California, United States

Receive and return all magazines, monitor sales, and adjust standing orders with distributors, as well as handling magazine-specific customer service.

New York City, NY

Intern for The Public Theater's Under the Radar Festival 2015. General office and assistant support. Social media lead and coordinator. Resource Room Assistant. Artist support. Ticket distribution.

New York City, New York

Organize and maintain Production Resource inventory, including props, costumes, furniture, and electrical equipment. Develop digital inventorying system and database. Research and source prop replacements. Coordinate with Student Coordinators. Potential support work in scene shop and on tech calls.

Santa Cruz, California

NYC

Assist in construction of theatrical sets, including work in carpentry, painting, and load-in. Assist with technical calls, including cabling for lights and sound, lighting hang and focus notes, and set-up and break-down for technical rehearsal. Attend strike calls for set dismantling, bringing down instruments from lighting grid, sorting and packaging.

NYC

Fulfill calls for technical workers on theatrical productions in the Schapiro performance venues. Attend technical rehearsal and performances, working as board operator (for lighting, sound, and/or video), run crew, and/or house manager. Attend and work at strike of set, lights, props, and costumes as well as cleaning and restoration of the respective.

NYC

Set and maintain, in coordination with two other student coordinators, policies for borrowing and rental from the Columbia MFA Theater Arts Prop Shop. Schedule and hold open drop-in hours, in addition to organizing and scheduling consultation, check-out and check-in, and pick-up and drop-off appointments. Maintain organization and inventory of hand and.

Santa Cruz, California

Master Of Fine Arts (Mfa), Dramaturgy

Graduate Certificate, Theater Arts

Continuing advanced study of various practical and academic areas of theatre. Additionally directed two productions, dramaturged for a.

Bachelor Of Arts - Ba, History

Focus: Asia and the Islamic World

Bachelor Of Arts - Ba, Theatre/Theater

Bachelor Of Arts - Ba, Literature

High School Diploma