Matching skills and talent with amazing staff opportunities at the award-winning SCAD.

Provide support for employee performance and success management team for onboarding/offboarding, recruiting and hiring process, and performance documentation and management throughout and employee's tenure.

Onboard new hires through first-week mentor assignments and meet-and-greets. Analyze employee satisfaction through survey data to improve processes and all areas of working conditions. Create events/activities for employee recognition, education and information, and just plain ol’ fun. Contributor to office social media management and internal communications and announcements.

Liaison between client and operations, quality assurance, training and recruiting to help with smooth operations of three travel/customer service industry clients.

Executive assistant to the VP of Operation in the Montego Bay, Jamaica, site. In charge of staff transportation dispatch, including creating weekly schedules, managing bus hotline and its incoming complaints/issues, and validating and processing. Vendor invoices. Organized and processed employee bonuses, and transfer and promotion incentives for all levels of staff and leadership. Managed accounts payable, validating and processing invoices for external vendors. Ran approval process for office purchase orders, CapEx requisitions and employee requisitions for non-agent positions.

Started with four-month social media internship, providing content and managing community conversations daily on Facebook, Twitter, Tumblr and Instagram. Helped fact-check editorial articles as needed and researched sources and other content for launch of RevolutionaryAct.com. Promoted to associate editor November 2010 and took on management of magazine website, publishing each issue online and distributing weekly and monthly newsletters. Wrote several recurring pages at front and back of book, and edited letters to the editor as well as reader-written personal achievement section. Wrote two articles for the magazine and participated in two podcasts.

Edited articles for content and accuracy for the university's monthly newspaper. Worked with production manager with newspaper layout. Assigned 10 to 12 articles to staff writers a month. Coached staff to work within deadlines and style standards.

Wrote press releases for distribution to local and national media, implemented cross-promotions with neighborhood business, planned charity and networking events, and work with publication representatives to create ad campaigns. Also worked with designers and developers to create and maintain a useable and up-to-date website. Also worked with co-manager to hire new staff, schedule administrative and artistic personnel, administer quarterly and yearly review, maintain inventory records, and oversee effective daily operations.

Performed assorted editorial duties, including research, fact-checking, proofreading, and writing short articles in print and online issues.

After providing chemical hair services in the Minnetonka salon for 2 1/2 years, I became the director of education for the chemical technician department, a position I held for eight years. In this role, I was responsible for the hiring and training of all new technicians for the salon. Training included 4–8 weeks of classroom and mannequin training, then 4–7 months of practical training on clients in our training facility.As director of education, I was responsible for administering quarterly (and yearly, if applicable) reviews, helping to place trainees in their permanent salons once their training was completed and overseeing effective salon operations on a daily basis.As a management representative of the salon, I was also a main stage and classroom presenter at a variety of hair shows in the Twin Cities, Chicago and New York City.

As an independent contractor, I provided two-day classes (in our Burnsville, MN, facility or on-site at clients' salons) training hair experts on our coloring techniques and procedures. I was also a main stage presenter for an audience of 300 at a hair show hosted by Procolor at the Mall of America.