Jocelyn V. Email & Phone Number

San Diego, Ca, Us

Norfolk, Va, Us

Designated as Cybersecurity Workforce personnel under Expeditionary Integration program. Instructed end-users via PowerPoint presentations how to access NIPRNet and SIPRNet command authorized email accounts and tokens. Established software defined network systems to manage bandwidth efficiency at key points during the workday and utilize cloud-based ePolicy Orchestrator to enforce security needs and support services. Trained personnel to detect and prevent Bluetooth emitting devices from entering secure spaces and operation centers. Updated (personal key ID) PKI and CAC certificates for user and group updates to global address lists. Logged servicemembers’ training updates and certifications to improve force readiness, limit digital footprint, and improve cyber-defense posture. Mentored five sailors for the CompTIA Security+ examination through extended learning tools (FedVTE and Safari) to deepen their cybersecurity awareness. Trained to encrypt secure communication transmissions and apply both signal and human intelligence to information gathering principles (SIGINT, HUMINT). Researched Sociocultural Analysis and Human Terrain-mapping at Naval Special Warfare’s academic sponsor, Joint Special Operations University, to develop cultural intelligence and competence in furthering situational awareness of dynamic environments.

Configured Windows OS and printers for student pilots and instructors in academic setting. Advised owners and administrators about evaluating current network architecture and future design implementation through cost-savings analysis (Microsoft Excel). Inventoried assets and assessed project viability for optimum user satisfaction. Projected features and cost-analyses of aviation simulator software education in accordance with Federal Aviation Administration regulations. Researched Part 141 private pilot and instrument rating course syllabi for integration compliance. Surveyed instructors and other aviators about newer simulator technologies and logged their feedback. Evaluated students and users’ needs for updated software, operating systems, and internet service essential for their weather briefings and flight route planning. Managed project implementation of simulator training software and logging performance metrics

Glen Allen, Va, Us

Facilitated Windows 10 migration to reconfigure shipboard and shore-based network settings for Consolidated Afloat Network Enterprise Services (CANES). Transferred aged legacy systems to current standards and network security protocols of (NGEN) according to (STIG). Enforced group and user policies and role and rule-based access controls to protect classified and secure networks and distribute administrative permissions. Coordinated with respective Information System Security Managers (ISSM) from shipboard and shore-based command centers in on-boarding and off-boarding new users and temporary access accounts. Patched and updated software applications for AutoCAD, Autodesk, and Citrix enterprise service users of Naval Marine Corps Intranet (NMCI) and Naval Nuclear Propulsion Information (NNPI) networks. Configured mail, printer, mobile device settings for 24/7 telecommunications support services for C4I operations. Improved ticket resolutions by over 30% each month as administrative service provider. Used virtualization techniques to preserve network environments, file sharing, and personalize data while minimizing downtime for end-user satisfaction and preparing disaster recovery plans. Addressed support service needs of remote and VIP clients through virtual private networks, cloud-based login support, and infrastructure as software (IaaS) in maintaining their operational readiness.

Norfolk, Virginia , Us

Worked in secured spaces for N6 local communications department. Served as a response team member for troubleshooting errors, purchasing discrepancies, and urgent readiness needs. Drafted Memorandum of Understanding (MOU) and service-loan agreements between original equipment manufacturers (OEM)vendors and end-user clients’ technical support needs in accordance of MSC-PAC local security guidelines. Managed DoD information technology assets in accordance of Information Assurance 8570.1 and 8140.01. Attended administrative meetings to evaluate new vendors through cost-benefits analysis and policy requirements to regularly coordinate extended meetings. Managed settings for Internet Protocol Video-teleconferencing (IPVTC). Logged regular inventory and mobile device checkout with the use of contract line item numbers (CLIN). Researched blanket purchase agreements (BPA) for (OEM) and ensured command and unit compliance with Federal Acquisition Regulations (FAR).

San Diego, Ca, Us

Facilitated meetings and monthly speaking forums sponsored by the City of San Diego’s Community Review Board on Police Practices. Coordinated with San Diego Police Department about successful implementation of community policing initiatives, future complaint resolution, police training emphases, and junior police mentorship Research paper: Community Policing Initiative for a collaborative platform of mediation and dialogue with the San Diego Police DepartmentWorked with police liaisons in facilitating competent review of police practices, complaint data collection. Goals for complaint reduction and resolutionExamined the emphasis of restorative and distributive justice techniques in comparison to traditional retributive and procedural practices.

Followed standard operating procedures when energizing units and placarding malfunctioned equipment and learned safety procedures for technicians working aloft. Calibrated electronic testing equipment. Performed quality control checks of properly assembled and tested Shipboard electromechanical equipment, auxiliary systems and applied troubleshooting methods and ensured uninterruptible power supply. Matched signal impedance of high voltage waveguides and transmission lines. Diagnosed display malfunctions and re-configured printed circuit boards for Shipboard Radar and Communications Systems. Repaired Ultra-High frequency transceivers and surface-mount devices: modems, transmitters, and receivers to maintain Satellite Communications Systems. Troubleshot junction diodes in integrated circuits: field-effect and metal-oxide semiconductors (FET/MOSFET). Analyzed Shipboard synchronous torque and control systems, interior communication units and troubleshot electromagnetic rotors and stator windings. Aligned synchronous units, double transmitters, and double receivers to monitor appropriate data transmissions.

Served as an administrative assistant and billing clerk for pain management medical clinic. Scheduled device implantations and logged medical device patents. Worked closely with physicians and physician assistants to document treatment plans and procedure schedules. Revised policy amendments in aligning approved local business practices with pharmaceutical vendors and device manufacturers. Coordinated patient urinalysis testing and personal records management with a contracted regional vendor in compliance with healthcare data regulations. Allocated monthly budgetary needs to match vendors’ supply agreements and cost optimization. Reduced records upload time over by 10% in transferring digital records system for Write Pads/Genius solutions to Athena Electronics Health Records. Evaluated sales representatives’ presentations in from topical products sponsorships, radiological imagining machines, to implanted medical devices. Researched spinal cord simulators and other MedTronics devices at the discretion of pain management specialists, healthcare providers, and confidential patients. Drafted policy and testing amendments for new patients in accordance with informed consent mandates.

Cultural Studies/Critical Theory And Analysis

Bachelor Of Arts - Ba, Sociology Criminal Justice