Jocelyn Villacis Email & Phone Number

- Collaborated with senior HR leadership to enhance employee experience and strategic initiatives.- Managed the transition of new hire paperwork platforms, ensuring efficiency and accuracy.- Handled background checks, new hire paperwork, and weekly payroll for 450+ employees across the US and Canada.- Customized background check packages to meet client needs and implemented E-Verify compliance.- Imported timesheets from various platforms for accurate payroll and timekeeping.- Processed internal reference check requests, created employment verification letters, offer letters, fee agreements.- Managed workers' compensation claims and compliance as the primary liaison with AmTrust.- Fostered cross-departmental communication to streamline processes and support organizational objectives.

Responsibilities:-Processed new hire paperwork, offer letters and NDA agreements.-Conducted background checks, drug and Covid-19 lab tests.-New hire onboarding and orientation for corporate and field employees.-Assisted with VP of People on delivery of employee handbook and corporate benefit plans and programs.-Communicated cross functionally amongst all teams to ensure transition of new hires.-Created and distributed forms to employees such as 30-60-90 evaluation forms, training feedback, and work/life balance surveys.-Collaborated on other projects as needed with the VP of People, and the Director of Operations.

New York, New York, United States

Responsibilities:-Managed all job board/career accounts and HCR webpages, and ensured all positions were listed.-Qualified resume submissions before sending to the Hiring Manager.-Assisted with the Internship Program and procured temporary employees.-Assisted with scheduling interviews, and partook with the onboarding/exit interview process.-Assisted with running reports from the Human Resources Information System (HRIS) and other systems.-Assisted with the Business Application Modernization (BAM) project for the implementation of SAP.-Assisted with the Diversity and Inclusion initiative for Reimagining HCR.-Assisted in other areas of the recruitment process and functions of human resources, as needed.

Worked with a European interior design company that focused on creating home projects tailored to the unique styles of individual clients. Originally based in Athens, this branch was one of the two new locations the company opened in the US.Responsibilities: -Provided customer service to a wide range of clientele.-Consulted with Togas interior designers with selections of purchases and designs (i.e. window treatments, custom furniture).-Assembled visual merchandising displays.-Analyzed company target market, and created marketing media (fliers, emails, other correspondence) -Cultivated strong brand relationships to repeat customers and expanded brand awareness-Maintained confidentiality on clients' personal information -Participated in monthly goal-setting meetings -Worked closely with the CEO, Head of US Operations, International Business Development Head, and other key stakeholders in developing the new US branch

Student worker in the policy sector for the Office of Risk Management.Responsibilities:-Researched university policies for Director of Risk Management to determine changes for Adelphi University policies.-Project managed the creation of policies and used tracking systems to actively manage data and progress reports.-Organized meetings with stakeholders.-Designed and tailored an action plan for developing and implementing new policies.

Roosevelt Field Mall

Promoted to a management positionResponsibilities:-Supervised as a manager on duty, in charge of security maintenance and opening/closing procedures.-Trained new employees to uphold company standards and policies.-Analyzed and monitored daily transactions and sale goals.-Provided feedback to company district managers about workplace culture and clientele.-Work closely with the manager for product inventory.-Promoted quality customer service.-Expanded clientele, and increased brand development and awareness.

Roosevelt Field Mall

Hempstead, Ny 11549

Interned as a teaching assistant for Hofstra University's Saturday Scholars Academy. This program included STEM and leadership training classes with volunteer professors, to educate young students ages 14-19, from different school districts across Long Island. Responsibilities: -Oversaw groups of ten to fifteen students.-Guided students to classes throughout Hofstra's campus.-Managed attendance and provided copies of resource and work materials for teachers and students.-Maintained organized classrooms.-Attended weekly staff and intern meetings.