Jocelyn Woo Email & Phone Number

Southern California

When you work with Jocelyn, trust and excellence are her core distinctives. You can confidently "hand over the keys" knowing one of your most valuable assets is in expert hands. Jocelyn ensures you stay informed throughout the process with clear communication, detailed data and analytics for informed decision-making, and an actionable plan to achieve outstanding results.Why Choose Jocelyn?*Proven Business Leadership: With 20 years of leadership at Nestlé and PepsiCo, Jocelyn brings unparalleled business acumen to real estate.*Sales & Marketing Expertise: 15 years of crafting winning product, pricing, and promotional strategies ensure your property stands out.*Innovative Entrepreneur: Launched a pioneering eLearning startup in Etiquette & Protocol training, demonstrating her forward-thinking approach.*Solid Educational Foundation: Industrial Engineering degree from the University of Illinois Urbana-Champaign, a top-tier engineering school.Jocelyn's diverse background uniquely equips her to represent Harcourts and her clients with exceptional skill.Outside of real estate, Jocelyn enjoys quality time with her husband, Dan, also a Harcourts real estate agent, and their two adult sons. She loves baking, perfecting sourdough recipes, and exploring the California mountains and coastline. Whether she's crafting a delicious treat or closing your next deal, Jocelyn delivers excellence every step of the way.

San Dimas, California, United States

Provided Sales Strategy and Customer Marketing expertise for clients in CPG. Designed and developed post-promotional analysis tool for global pharmaceutical client to guide Account Managers in planning efficient promotional events. Provided category insights, trends, and product performance for Customer Category Reviews.

Glendale, Ca

Implemented an Integrated Sales Planning process around 4Ps of selling that delivered an aligned top-down and bottoms-up annual sales plan – brand new process for Ferrara. Led cross-functional team who championed the execution of the formalized planning process within their respective departments to achieve aligned targets. Deployed first-ever comprehensive field sales survey to formally gather Account Manager input on new items, promotions, and other brand initiatives prior to finalizing brand plans. Planned and executed offsite sessions with marketing, sales and finance teams to review updated brand plans incorporating survey feedback. Delivered a 4P Playbook containing best-in-class planning tools to successfully sell in product portfolio to customers in line with brand initiatives and trade spends.

Glendale, Ca

As the primary point person for the Convenience Stores Sales Team, led the annual planning with the Confections and Chilled Beverage Division to achieve sales, trade, market share, and distribution targets. Developed and executed Go-To-Market strategies that identified and addressed Confections and Nesquik Ready-To-Drink growth opportunities across a nationwide network of 100K+ convenience stores.

Glendale, Ca

Designed, developed, and executed business solutions to support key priorities of Nestlé's 600+ retail sales team members. Led and executed internal and external Client Satisfaction surveys in order to provide Sales Leadership Teams key insights to drive continuous improvement and best-in-class retail sales execution. Was an on-going advisor to Sales Leadership Teams of in-store promotional activity and consumer purchase insights to maintain Nestlé's retail competitive position in the marketplace across key categories.

Westlake Village, Ca

The Protocol Institute - an internet start-up company that delivered the industry's first eLearning training series in Etiquette and Protocol for young adults. Developed interactive online courses utilizing Articulate's eLearning software to swiftly deliver economical virtual training as an alternative to costly traditional classes. Executed a cutting edge PR campaign by engaging users through the use of their mobile devices on protocol essentials.

Glendale, Ca

Confections Category expert to Target, K-mart, and Club account teams, representing $140M in sales. Directed market planning, funding, spending efficiency, post event analysis, category management, and field sales communications. Developed analytical business tools to support corporate and field sales teams. Recruited by the VP of Sales for expertise in process improvement endeavors and organizational knowledge of cross-functional operations. Led high-profile project to automate forecast collection and reporting for the 2001-2002 Confections Seasonal Sales program. Prevented $10M in product shortages by designing a Microsoft Access database to improve forecast collection and reporting. Directed national roll-out of new forecasting system and developed training materials for 700 field sales and 50 corporate sales personnel. Personally awarded Very Best Award – Nestlé’s highest individual contribution award for championing change and achieving significant business results.

Glendale, Ca

Developed and executed account-specific Confections promotions to achieve incremental sales at the region/account level. Managed advertising teams in the concept design of promotions consistent with Confections brand strategies. Managed $6M annually in account specific/consumer promotions that delivered $40M in incremental sales volume and improved retail support in the area of ads, displays, and pricing. Negotiated 9 NBA local team contracts to leverage their promotional elements for increased retail performance. Reduced advertising agency costs by 33%, returning $100,000 of the promotions budget to the Confections’ bottom line.

Glendale, Ca

Reported directly to the VP of Strategic Customer Service and collaborated with Product Division heads to eliminate invoice errors. Provided analytical support to reduce accounts receivable deductions and unsaleables/bad goods, which represented $170M in inefficiencies across all Nestlé businesses. Improved Invoice Accuracy 5% points by designing and implementing a company wide scorecard that identified specific root causes of invoice deductions and unsaleables. Nominated and selected to represent Nestlé USA in a 2 week exclusive Rive Reine international sales management course - training ground for the succession planning of high potential performers on the Nestlé sales team.

Glendale, Ca

Coordinated the forecasting, production planning and deployment of Nestlé Baby Ruth, Butterfinger, and Seasonal brands. Deployed finished goods from Nestlé manufacturing facilities, Co-manufacturers, and Co-packers to 8 Nestlé distribution centers throughout the U.S. Reduced load planning time 60% by developing an automated Excel model for the deployment of finished goods. This model calculated deployment needs by integrating data on future customer orders, current inventory, and shipment history.

Rancho Cucamonga, California

Production Supervisor (1991-1992): Managed and coached team of 15 production technicians in the processing and packaging of Frito-Lay’s Restaurant Style Tortilla Chips. Responsible for product quality, cost, service to sales, employee safety. Trained employees on Total Quality Management (TQM) practices and empowered union members to lead weekly TQM meetings.Project Engineer (1990-1991): Managed Capital Expenditure projects to reduce cost, improve product quality, employee safety, and facility layout. Supervised outside contractors while coordinating installation activities with multi-levels of plant management. Executed the on-time implementation and start-up of Frito-Lay’s brand new $300,000 Restaurant Style Tortilla Chip production line.