Jocelyn R. Wright, Mba Email & Phone Number

Provide business transformation, change management, program/project management, strategic planning, and Chief of Staff services helping leaders and organizations achieve strategic goals. My work includes change management on cloud migrations, ERP implementations for Fortune 500 Oil & Gas companies, ERP implementations and transformational initiatives for large urban school districts, and implementation of web-based offerings in financial services. Project Highlights:Cloud MigrationDeveloped change management plans supporting the success of Chevron IT and geographically dispersed teams in cloud migrations of mission-critical applications. The CM plan included stakeholder analysis, impact assessment, training and communication plans and resulted in streamlined business processes, cost reductions, and increased reliability. ERP Implementation Represented Shelby County Schools in the deployment of the cloud-based Oracle Fusion ERP platform with expected benefits in business process efficiencies, system reliability, and decreased IT maintenance costs. Developed the communication and training plans, Stood up the change champion program, and facilitated functional department teams in business process mapping and impact assessments.

Cork, Ireland, Ie

Provide change management supporting the success of Central Operations and Field staff in strategic transformation initiatives.Project Highlights:Nice CXOne Telephony Platform ImplementationAs Change Management Lead, supported the successful deployment of the telephony platform resulting in increased efficiency of call center processes, more customer communication options, greater reliability, and improved performance and customer data analysis. Developed and implemented the change management plan, including stakeholder assessment, sponsor/leader and supervisor engagement, communications plan, risk management, and super user engagement.

Kansas City, Missouri, Us

Lead for Veterans Affairs Electronic Health Record Modernization responsible for change management plan at aligned VA Medical Center.Project Highlights:Veterans Affairs (VA) Electronic Health Record Modernization As Change Management Lead, responsible for implementing change management plan for implementation of the Oracle Cerner Healthcare platform for VA Veterans Affairs (VA) Medical Center resulting in an improved healthcare experience for Veterans.

Boston, Ma, Us

Provided project leadership supporting the Superintendent and Chief Operating Officer in the successful implementation of their strategic plans.BPS Student School Assignment RedesignAs Project Manager, successfully gained input and support from BPS parents, students, staff and community for new student school assignment method by leveraging a change management strategy that included communications, resistance management, and robust grassroots stakeholder engagement that comprised phased dialogue in more than 70 meetings over 12 months.Bps School Reprogramming As Project Manager, successfully engaged parents, community, and staff in reprogramming 21 schools, providing better options for students and allowing funding reallocation and cost savings. Within the 9-month project window, partnered with BPS leaders to support the success of this controversial initiative by developing and implementing a change management strategy that included stakeholder analysis, resistance management, and communications.Performance Management System As Co-Project Lead, implemented a Balanced Scorecard system in 12 Operations departments to align with the district's strategy and improve efficiency. Change management activities included communication, training, resistance management, and post-implementation support.

Boston, Ma, Us

Provided marketing and project management services.Project Highlights:Web-Based Benefits Product Implementation As Project Manager, provided project management for successful Client Acceptance Testing for Fidelity web-based benefits management product implementation.

Armonk, New York, Ny, Us

Marketing Leadership Development Program Winning Consulting ProjectAchieved market share growth and revenue targets managing annual marketing plans for product portfolio with global marketing teams.

London, England, Gb

Member of diverse manufacturing team promoted to increasingly larger manufacturing units over 7-year tenure. Ensured maximum asset reliability/utilization and safety through maintenance and process improvement. Developed/tracked maintenance budget ($300 thousand to $3 million). Project Highlights:BP ERP SAP ImplementationAs Project Manager, successfully implemented SAP ERP Inventory and Project Management modules for chemical plant site automation, allowing for better warehouse management, improved system reliability, and reduced IT maintenance costs. Project included documenting requirements, mapping business processes, revising job descriptions, managing resistance, and developing and implementing communication and training plans and materials.

Mba, Business Administration

Theology/Theological Studies

Bsme, Mechanical Engineering

Ba, Bachelor Of Arts-Dual Degree

Certificate And License, Theology/Theological Studies

Education record

Education record