RMX Recommerce provides solutions to help retailers, brands and 3PLs audit, execute and improve their recommerce activity. Launching an innovative new solution in late 2024 to automate the capture, consolidation and interrogation of Ecommerce returns operations data, RMX is at the forefront of the movement towards a circular approach to business. I work closely with the RMX team in Europe to bring solutions to operators in the APAC region, focusing on returns analytics and managed operational programs to maximise revenue, reduce costs and improve the environmental performance of unsold, donated, returned and underused inventory.To find out more about RMX and how we can help you improve your current returns and resale processes, book a meeting at www.rmxrecommerce.com or email me directly at jo.challis@rmxrecommerce.com. I would also love to connect with any entrepreneurs or operators working in this space.

Providing strategic and execution support for fast-growing brands. Projects include shipping optimisation, marketplace channel strategy, 3PL selection and GTM Strategy.

Leading commercial delivery of SEKO E-commerce solutions in APAC, providing logistics solutions for APAC clients shipping from Asia to global customers. Role became redundant as part of a global restructure.

Executive leadership of JV between ESG and Kerry Logistics providing Ecommerce focussed cross-border fulfilment and shipping solutions.

E-Services Group provides end-to-end E-Commerce solutions for International brands looking to grow their global sales. Executive-level leadership of business unit providing end-to-end E-commerce services to more than 100 brands in multiple verticals. Services included cross-border logistics and supply chain solutions, marketplace channel strategy and operations, demand generation (B2C and B2B), website build & development, customer service and fulfilment.

Overseeing marketing, operations and customer service for three global online electronics retail websites. Leading all digital (PPC, SEO, CRM) demand generation activity globally, with a focus on North America, Europe and APAC. Agency management with P&L and budget responsibility.

Teaching English to children (aged 3+) and adults across Hong Kong. Including teaching for LAMDA examinations in speech and drama.

Providing digital-led solutions for international clients including- Digital product development- B2C and B2B Marketing Strategy development- CRM, eCRM and database programme design & delivery- Analytics, research and insight

Coupons.com (now Quotient) is the go-to online destination for online grocery coupons in North America. Recruited to develop the concept for launch into UK and Europe. Localisation of proposition, brand strategy and development, website design and build, back end support and customer service. Business development for key publishing partners across retail (Asda, Iceland, Sainsbury’s) and publishing (IPC, Bauer). B2C marketing (PPC, Content), CRM, customer segmentation and EDM. Also covered B2B marketing for the UK and Europe (lead generation, PR and social media).

Pigsback.com launched in Ireland in 2000. Within five years, the company had launched in the UK and now has over 1 million active users across the markets. Pigsback.com is an online proposition originally developed specifically to provide solutions for CPG brands.

Lead role in the launch of Pigsback.com to the UK.

Launched Ireland's first pure-play online research agency.

A year out to circumnavigate the globe as part of the The Times Clipper Round the World Yacht Race. Covering more than 35,000 nautical miles as part of the only amateur round the world yacht race.

Claritas (now Nielsen) provided database marketing and direct marketing solutions for blue chip brands in the electronics, travel and CPG sector.Promoted to Divisional head, providing research insights, direct marketing strategies and one-to-one marketing consultancy for Consumer Durables and Travel brands. Management of team to develop relationships and deliver research, CRM, direct and database marketing solutions. Blue chip clients included Sony, Panasonic, Philips, Tefal, Hotpoint, Mitsubishi, Airtours, First Choice.