Preparation of KPIs, reports and statistics; reporting to the CEO and the Management BoardContinuous development of the quality management system to meet normative and regulatory requirements (e.g. ISO9001 and ISO14001)Performing and follow-up of internal and external audits as well as monitoring audits (VDA 6.3; audits with customers, suppliers, internal departments and external certification authorities) Guiding employees in incoming and outgoing goods inspection for productsModeration of continuous improvement actions on products and processes in cooperation with division managers and its departmentsSurveillance of and improvement on process descriptions, procedural and operational instructionsPreparation and review of contracts such as quality assurance agreements and warranty agreements with international stakeholdersSupervision of supplier and customer complaints

Quality and Process ManagementIntroduction of a quality management system leading to significantly less return and cancellation ratesRamp-up of a new production facility in a European countryResponsibility for series support and supervision of series production with regards to qualitative aspectsDevelopment of a process landscapeOptimization of internal and external processesInterface coordination of supply chain management and customer supportPreparation of data and claim negotiations with suppliers and service providersService NetworkBuild-up of a service and testride network (DACH region) leading to more than 600.000 € in sales within 1.5 yearsOnboarding and network maintenance of service partners resulting in a network of more than 80 bicycle workshops for customers across DACH region

Self-employed activityInstruction of potential customers according to legal requirementsCarrying out test drives on-siteMediation of eBikes and accessoires of the urban brand Geero

Warehouse order picking and logistics management at a bicycle wholesalePerform incoming and outgoing goods inspectionsControl of storage placesScanning of shipping goods at the dispatch stationSet up and support of bicycle exhibition stands

Testing of eBike After-Sales products such as bags for bikepacking, display adapters for smartphones, saddles, pedals and other componentsWriting of test reports related to the products tested

Test rides of prototyping eBikes on the basis of defined driver test requirementsDevelopment of an ABS system for pedelecs

InternshipSeries support in the production of batteries and charging systemsDesign and optimization of components in cooperation with suppliersModelling and Drawing of batteries and charging systems in Creo 4.0Master´s ThesisDevelopment of batteries for pedelecsInvestigation of a mechanical contacting concept using spring contacts on cylindrical cellsDesign of Experiments (DoE) and Implementation of a test bench for measuring resistances in cell connectors