REPRESENTATIVE PROJECTSSenior Project ManagerViasat, Inc.San Diego (Carlsbad)• Project-managed billing- and service fulfillment system implementation for satellite data network.• Functionality included peak-time-aware, quota-based, advanced-usage-policy-driven service-fulfillment and wholesale-invoicing.________________________________________Lead Analyst/Subject Matter Expert for wireless 4th generation (4G) BSS/OSSNextwave Wireless, Inc.Las… Show more REPRESENTATIVE PROJECTSSenior Project ManagerViasat, Inc.San Diego (Carlsbad)• Project-managed billing- and service fulfillment system implementation for satellite data network.• Functionality included peak-time-aware, quota-based, advanced-usage-policy-driven service-fulfillment and wholesale-invoicing.________________________________________Lead Analyst/Subject Matter Expert for wireless 4th generation (4G) BSS/OSSNextwave Wireless, Inc.Las Vegas• Developed business requirements & co-authored marketing requirements for content/service delivery platform.• Defined requirements and functional specifications for best-of-breed, turn-key 4G BSS/OSS solution with functionality spanning entire customer life-cycle, including: web, activation, incremental charging/billing for premium services, care and provisioning. System included SalesForce.com and other SaaS components.________________________________________Director of Program Management (Consultant)Speakeasy, Inc.Seattle• Responsibilities included leading the enterprise program office and project-managing the company’s flagship Business VoIP project.• At the time Speakeasy was the nation’s largest, privately held ISP and VoIP provider with its own nationwide fiber-network.________________________________________Lead Analyst – IT, New Products and ServicesT-Mobile USA, Inc.Seattle• Provided analysis and authored test-requirements for various advanced pre-paid offerings as well as operationalization of a strategic SOA infrastructure project. Show less

• Startup Melodeo led and shaped the industry for mobile music downloads to mass-market mobile devices.• End-to-End responsible for deploying Melodeo music service with Telefónica Móviles, Spain, one of the largest global mobile carriers.• Developed SLAs and led SLA negotiations with Telefónica and AT&T Rogers (Canada) to successful conclusion. Validated license agreements for PC music delivery in collaboration with Melodeo’s counsel.• Participating in securing content deal with… Show more • Startup Melodeo led and shaped the industry for mobile music downloads to mass-market mobile devices.• End-to-End responsible for deploying Melodeo music service with Telefónica Móviles, Spain, one of the largest global mobile carriers.• Developed SLAs and led SLA negotiations with Telefónica and AT&T Rogers (Canada) to successful conclusion. Validated license agreements for PC music delivery in collaboration with Melodeo’s counsel.• Participating in securing content deal with music label EMI.• Venture-funded (Voyager, Ignition, Intel, GF Capital) and founded in 2003 by former Tegic/T9® executives (T9-predictive text input is the most successful mobile software of all times and is deployed on over 1.3B feature phones). Show less

• Program-managed billing system upgrade for 13M T-Mobile customers to support wireless number portability (WNP).• Served as IT liaison for the launch of WNP call center in Toronto.• Managed IT-portion of market launches for many Blackberry devices, Handspring Treo, HTC Pocket PC (first phone-enabled Pocket PC launch in the U.S.), Sierra Wireless data card and T-Mobile Sidekick.• Developed and deployed weighted, multi-parameter, quantitative scoring model to prioritize enterprise IT… Show more • Program-managed billing system upgrade for 13M T-Mobile customers to support wireless number portability (WNP).• Served as IT liaison for the launch of WNP call center in Toronto.• Managed IT-portion of market launches for many Blackberry devices, Handspring Treo, HTC Pocket PC (first phone-enabled Pocket PC launch in the U.S.), Sierra Wireless data card and T-Mobile Sidekick.• Developed and deployed weighted, multi-parameter, quantitative scoring model to prioritize enterprise IT projects based on clients strategic goals to focus critical resources on the most important projects. Show less

Consultant Subject Matter Expert (SME) onWNP and Project ManagerVerizon Wireless, Inc.San Francisco• Verizon Wireless is the largest Wireless Carrier in the U.S.• Developed WNP business plan and implementation methodology for senior executive team to support decision on a $25M IT investment. Cited by client for outstanding work and dedication.• Represented client at monthly national industry meetings of number portability working group and the WNP wireless subcommittee… Show more Consultant Subject Matter Expert (SME) onWNP and Project ManagerVerizon Wireless, Inc.San Francisco• Verizon Wireless is the largest Wireless Carrier in the U.S.• Developed WNP business plan and implementation methodology for senior executive team to support decision on a $25M IT investment. Cited by client for outstanding work and dedication.• Represented client at monthly national industry meetings of number portability working group and the WNP wireless subcommittee under the sponsorship of the North American Numbering Council (NANC) . Actively involved in drafting FCC process-flows for Wireless-to-Wireless ports.• Conference speaker representing AirTouch Cellular at annual TeleStrategies Telecommunications Conference. Topic: Customer-care impacts of WNP.________________________________________Corporate Trainer/FacilitatorTelia Mobitel & AMS InternalStockholm (Sweden), Washington, D.C.• Developed curriculum and conducted functional “train-the-trainer” client training on $55M billing system project with wireless operator Telia Mobitel (Stockholm).• Instructed three-day principal-level “Team Leadership” classes. Show less