Jasmine Ochoa Email and Phone Number

* Respond to and resolve phone and email questions for students, staff and faculty.* Assist users with claiming accounts, resetting passwords and verifying information.* Assist Students, staff or faculty with troubleshooting wireless connection issues.* Enter data into and operate computer-based systems.

* Welcomed customers into the store and helped them locate items.* Operated a cash register for cash, debit and credit card transactions.* Mentored new sales associates to contribute to the store’s positive culture.* Determined customer needs by asking relevant questions and listening actively to the responses.* Contacted other store locations to determine merchandise availability.* Recommended merchandise to customers based on their needs and preferences.

* Greeted customers in a timely fashion while quickly recommending merchandise to customers based on their needs and preferences.* Responded to customer questions and requests in a prompt and efficient manner.* Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.