Jocquez F. Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

• Maintain routine communication with clients to assess overall satisfaction and resolve any concerns.• Provide guidance and assist sellers and buyers in marketing and purchasing properties at optimal prices.• Manage time efficiently and work effectively with team members.• Assess clients' needs and financial capabilities to propose tailored solutions.• Maintain accurate documentation of transactions from sale through loan processing, options, and construction phases.

Atlanta, Georgia, United States

• Achieved over $14 million in sales volume in 2023.• Drafted and completed over 30 real estate transactions.• Served as a Sales Force Champion, driving team success and motivation.• Awarded the Atlanta SMC Spirit Award/Toll Brothers Rookie of the Year for outstanding performance in 2023.• Managed a backlog of over 50 clients, ensuring efficient communication and service delivery.• Successfully closed out 3 communities, exceeding sales targets and ensuring client satisfaction.• Partnered with the Online Sales team to drive internet lead conversion.• Built and leveraged relationships with Real Estate Agents.• Conducted regular prospecting and appointment-setting activities.• Coordinated with the marketing team to plan traffic-generating initiatives.• Proactively managed the supply of quick delivery homes in the community.• Completed competitive analysis on products, features, neighborhoods, and amenities.• Monitored community and model home appearance to achieve White Glove Checklist standards.• Demonstrated model homes, community/floorplan features, and homesites to customers.• Utilized core applications such as Salesforce, Pivotal, Microsoft Office, E1, etc., to meet business needs and update customer information.• Prepared and presented paperwork, including real estate-related documents, to customers purchasing new Toll Brothers homes.• Attended and participated in all sales meetings.• Provided customers with an exceptional experience when visiting the sales center by building relationships and learning their story.• Partnered with the design studio team to meet business objectives and enhance the customer experience.• Assisted in facilitating the mortgage process with TBI Mortgage, ensuring the buyer made an application and received a commitment letter.• Managed and facilitated weekly communication with post-sale customers.• Delivered closing gifts to homeowners' new homes

Georgia, United States

• Engaged visitors and establish rapport to determine their buying needs.• Walked visitors through the models and inventory homes to explain our build process, quality. controls, community and discuss features of our product. • Provided timely and consistent follow-through from initial visit to close.• Participated in weekly sales meetings, and reviewing neighborhood status. • Monitored prospective customer traffic and marketing efforts to assist management in maximizing sales initiatives.• Cross-trained in other communities when needed.• Handled all aspects of MLS and signs up/down.• Followed up with customers and clients promptly to provide feedback on their showing.• Responded to customers and clients calls, emails and web requests.

Greater Atlanta Area

• Provided guidance and assisted sellers and buyers in purchasing property for the right price under the best terms.• Determined clients needs and financial abilities and proposed solutions that suit.• Performed comparative market analysis to estimate properties value and displayed and market real property to possible buyers.• Prepared necessary paperwork (contracts, leases, closing statements), developed networks and cooperate with attorneys, mortgage lenders, and contractors.• Promoted sales through advertisement, open houses and listing services. • Remained knowledgeable about real estate markets and best practices.

Vinings, Georgia, United States

• Performed all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.• Inspected apartments prior to resident move-in and ensured apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.• Conducted virtual tours via Facetime, Teams, and Zoom utilizing company iPads.• Designed and executed marketing activities to drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools.• Used the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.• Conducted daily prospects reports and ensure follow-ups are completed and thoroughly detail.• Responded quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individuals.

Georgia, United States

· Recognized for performance and leadership as the 2016 Berkshire Property of the Year.· Achieved the 90’s Club Award for maintaining an average score of 94.1 in 2016 and 100% in 2018.· Served as the primary liaison between telephone and in-person traffic at a property with 378 units.· Maintained an 90% average on shopping reports.· Handled 20 – 50 prospective client transactions per month and maintained a 40% Net Closing Ratio.· Prepared and administers legally binding contracts; handles sensitive, legal documents, and negotiates contract terms.· Managed all aspects of the application and approval process, including background checks and financial analysis.· Renewed at least 10 current month expiring leases with at least 80% taking a rental increase.· Communicated with vendors and develops relationships with various corporations.· Created marketing campaigns to help business grow through internet ads, street signage, and email.· Managed resident issues, disputes, records and files for a 378-unit apartment community.· Entrusted with the responsibility of actively training new employees in sales,· systems, and office management processes.

Atlanta, Ga

• Marketed and retain knowledge of the products to provide guest with the information needed to make the best buying decision.• Interacted and make positive connections with potential guest by establishing a comfortable and trustworthy relationship.• Participated in company/vendor training classes to remain current on products, offerings, and programs.• Developed and implement quarterly marketing goals.• Communicated store sales goals to assistant colleagues.• Oversaw store operations and inventory.• Maintained awareness of competitor’s advertisements and services offered.

Greater Atlanta Area

• Assisted in the development and execution of the station’s remote programming and sales events.• Created and carried out innovative methods to communicate timely messages to the target audience,utilizing a variety of interactive media outlets.• Represented and enhanced the station's brand and image to the listeners and clients at onsite appearances.• Conducted contest and prize fulfillment.• Coordinated daily scheduling and on-air sales promotion fulfillment.• Attended the on-air personalities, artists, and guests of the station.• Prepared reports, recaps and photos for the Sales Department to include for client recaps.• Assembled promotional displays, banners and broadcast equipment.

Fayetteville, Ga

● Provide customer service through the courteous, accurate and efficient processing of customer purchases and assist customers with problems. ● Maintain store appearance and standards to present a desirable and professional store image. ● Monitor the accuracy of all transactions through proper scanning and memorization to prevent inventory loss. ● Verify then inform management of inventory loss due to inferior or damaged products. ● Responsible for receiving, storing, and moving merchandise or materials from the stockroom or warehouse to shelves, racks, or tables. ● Ensure that the correct shipments are received by comparing invoices with the delivered products.

Bachelor'S Degree, Sociology

Activities and Societies: • Georgia State University Football Team Jan. 2010 – Dec.2012 • Office of African American Student Services.

Education record