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@massmutual.com
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John Daigle is listed as Leading DEX transformation with Automation and AI expertise. at MassMutual, based in Agawam, Massachusetts, United States. AeroLeads shows a work email signal at massmutual.com and a matched LinkedIn profile for John Daigle.
John Daigle previously worked as Director - End User Computing at Massmutual and Technical Operations Director - Enterprise Technology Services at Massmutual. John Daigle holds Certification, Production With Pro Tools from Berklee College Of Music.
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AeroLeads found 2 current-domain work email signals for John Daigle. Compare company email patterns before reaching out.
Highly skilled, experienced and successful manager with a technology operations background and a proven track record. I am passionate about providing the best solutions and overall experience to my customers. I embrace new challenges and learning opportunities whether they be professional, technological or in the arts.
Listed skills include Leadership, Customer Experience, Team Building, Powerpoint, and 40 others.
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Springfield, Massachusetts, US
Director of End User Computing focusing on Fulfillment of:- Access & Identity Management- SoftwareLeading multiple teams with a focus on driving the Digital Experience (DEX) for MassMutual's employees globally. Key focus areas in 2024 are:- Operational Improvements using Kanban and Lean Process methodologies to reduce fulfillment times and improving VOC..
Springfield, Massachusetts, US
Senior leader of global IT Support, Fulfillment and Access operations.Leading multiple operational and customer-facing teams including IT Helpdesk, TECHBar (MassMutual’s internal Genius Bar), IT Onboarding, Hardware & Software Fulfillment, Enterprise Print Services, Mobility Fulfillment & Support as well as internal Apps, Scripting & Automation. Providing.
Hampden, MA, US
Head of Technical Support Operations for Rediker and it's user base. Leading a team of in-house, remote and international support representatives providing round the clock coverage via phone, email and chat channels. Established and rolled out call center operations structure for phones, chat and email support. Launched chat support in 2018 along with our.
Exeter, Rhode Island, US
Led 3 Sales Ops Teams across the United States. Remote management of 20+ employees.
New York, NY, US
Responsible for managing Fulfillment and Logistics for all of StubHub's transactions. Identification and prevention of event fulfillment issues. Led an 83% year over year improvement in on-time delivery and aggressively working to improve our performance. 99.5% of StubHub's orders are now delivered on time due to process improvements driven by the team I.
New York, NY, US
Managed team responsible for handling all of StubHub's executive and legal customer escalations. Directly interfaced with Attorneys General, BBB and various legal departments to resolve StubHUb's most challenging customer situations. Founded StubHub's Social Media Action and Response Team (SMART) to actively engage social media users and resolve potential.
Cupertino, California, US
Store manager for Apple's Holyoke retail location. Direct supervision and sales lead for teams that ranged from 30-100+ employees. While in this role I also served as HR manager, responsible for hiring and "Grow Your Own" internal development programs. I also spent time as the store's Operations Manager responsible for all inventory management, scheduling.
Senior leader for a team of over 30 individuals responsible for technical, billing and sales support for One Communications (and previously Conversant Communications) B2B customers. Goals ranged from meeting and exceeding sales and upsell quotas to basic technical troubleshooting to billing support. Also served as the primary legal and BBB contact for.
Weston, MA, US
Manager of Dedicated Teams from 2003-2004. Teams provided customer service for varied specialized lines of business (i.e. Government Jobs, Healthcare, etc.). Launched numerous pilot programs including Monster's turnkey solution for employers and MonsterHot. Was also a key member for the launch team for Monster Networking which was Monster's attempt to.
Princeton, NJ, US
Supervisor and team leader for teams of 15-25 employees responsible for providing technical support to RCN's dial-up internet, cable modem, telephone and television customers.
Quick answers generated from the profile data available on this page.
John Daigle works for MassMutual.
John Daigle is listed as Leading DEX transformation with Automation and AI expertise. at MassMutual.
AeroLeads has found 2 work email signals at @massmutual.com for John Daigle at MassMutual.
John Daigle is based in Agawam, Massachusetts, United States while working with MassMutual.
John Daigle has worked for Massmutual, Rediker Software, Carousel Industries, Stubhub, and Apple Retail.
You can use AeroLeads to view verified contact signals for John Daigle at MassMutual, including work email, phone, and LinkedIn data when available.
John Daigle holds Certification, Production With Pro Tools from Berklee College Of Music.
John Daigle is listed with skills including Leadership, Customer Experience, Team Building, Powerpoint, Social Media, Customer Relations, It Operations Management, and Salesforce.Com.
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