Jonathan T. Email & Phone Number

Washington Dc-Baltimore Area

Austin, Texas Metropolitan Area

Austin, Texas

The most impactful project I've been able to work with was the Rules Based Processing System, a system automating dependency claims from disabled Veterans. This project directly addresses the biggest challenge the VA faces - the disability claims backlog, causing Veterans to wait months or years to receive assistance. Since the same adjudicators process both dependency and disability claims, RBPS frees adjudicators to focus on the backlog. Our team's work saw the processing rate increase from 10% to over 50%. Since the VA receives 600K claims per year requiring an average of 1 hour to process, our work saved 240K hours of work annually. Serving disabled Veterans (with the benefit of being able to move back to Texas too) has been a great honor.★ Golden Starfish Award from Secretary Allison Hickey for meeting RBPS goal of automatically processing 50% of all claims, 2014.★ Certificate of Appreciation from FSC Director for delivering RBPS v1.7 one week early.★ Special Contribution Award for extra analysis performed on RBPS project.★ Certificates of Appreciation from FSC Director for exceeding participation and monetary goals while leading office CFC drive, 2013, 2014.► Managed 3 VA project teams.● The $2.7M, 8-person team responsible for development and testing of the Rules Based Processing System (RBPS).● The $2.2M, 9-person team responsible for standing up an FSC business analytics pilot program using SAS Visual Analytics.● The 7-person team responsible for requirements, development and testing of the Conference Oversight and Reporting Knowledgebase (CORK).Additional Duties► Created process for managing small projects to be used by aspiring PMs.► Acted as SharePoint Content Manager for PMO site.► Served as the Director's Office CFC representative.► Prepared all reports for FSC Suggestion Program Team.

Washington, Dc

FEMA provided me the opportunity to achieve the professional accomplishment that I am most proud of - overhauling the Recovery Information Management System (RIMS), a common platform and collection of applications owned by organizations throughout the Agency and built to meet immediate disaster-related needs. Underutilized applications were eliminated or combined (13 of 27 apps retired), contract testers were replaced with existing resources by coordinating schedules with other programs ($20K saved annually) and a fee-for-service model was implemented (37% decrease in change requests). The end result being a decrease in requested funding from $2.3M in 2012 to $700K in 2013 - $1.6M in savings. I very much enjoy eliminating waste.★ Awards for outstanding individual contribution aligned with Agency strategic goals, 2009, 2010, 2011.★ Award for outstanding team contribution aligned with Agency strategic goals, 2009.★ Award for outstanding individual achievement, 2011.★ Award for outstanding individual achievement, 2010.★ Award for outstanding team achievement, 2009.★ Certificate of Appreciation from Administrator Craig Fugate for work in the NRCC, 2010.► Managed FEMA’s $4 million agile software development program consisting of 9 contractors, 27 unique projects, 19 sponsors and a dedicated data warehouse (numbers at peak size).► Led a certified CMMI Level 3 software development team.► Followed PMBOK processes almost "to a T."► Documented all inherited processes, simplifying where possible and ensuring repeatability.► Automated all access request procedures, eliminating a phone call based process.► Brought all applications into compliance with Section 508 law for the first time in program existence.Additional Duties► See below for a few other fun duties I performed while in this role.

Washington, Dc

After waiting several months to complete the hiring process, I joined the team of amazing folks at FEMA as an Assistant Program Manager. During the first six months, my VBA skills were discovered, and I primarily built MS Access and SharePoint solutions, while also assisting the RIMS Program Manager. Within six months, I was promoted to my former boss' position of Program Manager, and (of course) continued most of my former duties as well.► Designed and built 3 MS Access databases.● The Correspondence Database tracks FEMA's incoming Congressional correspondence, decreasing the number of late responses and increasing supervisors' ability to identify over- and under- performing personnel.● The Timekeeping Database tracks Recovery Directorate personnel's time and attendance actions, replacing the paper-based time and attendance tracking system.● The National Mass Evacuation Tracking System collects evacuee information to ensure families and important belongings are not separated during mass evacuation events, providing FEMA with a desktop alternative to the web-based version in case of internet outage.► Taught Microsoft Access basics to non-technical employees.► Built the Public Assistance Grant Application Tracking Site, replacing the paper-based PA grant tracking system with a SharePoint workflow. ► Built the Gulf Coast Recovery Office Report System, replacing a manual-entry system with a MS Excel/Access automated reporting solution.Additional Duties► Reviewed all Recovery Directorate IT procurements to verify need, cost-effectiveness and compliance.► Prepared status reports for the White House and the DHS Secretary during disaster deployments.► Managed the 40-1 Automation Project, which replaced the paper-based procurement request processing system with a SharePoint and InfoPath solution.► Acted as MS SharePoint Content Manager for multiple SharePoint sites.

Washington, Dc

After completing my tour in the Air Force, I decided to make use of my volunteer experience and explore my interest in accounting (becoming a CPA has been dream of mine since college--as soon as it fits into my career plans, I'm going for it) to work as a Tax Accountant in a small CPA firm. Working with a small, closely knit team of amazing people during the intensity of tax season was one of the most enjoyable and rewarding experiences of my career. ★ Completed over 300 individual returns along with 10 corporate and 5 estate returns.★ Mastered multiple tax forms, including Schedules A, B, C, D and E and Forms 706 and 1120.★ Gained proficiency in ProSeries software.► Oversaw the work of 2 front desk employees.► Prepared and filed 1040 and multi-state returns for individuals.► Prepared and filed 1120 returns for corporations and 706 returns for estates.► Shared expertise in complex tax laws with clients to assist in tax planning and tax avoidance. ► Established trust with customers to encourage repeat visits and cross-selling of other services.

Fort Meade, Md

School gave me the education I needed to succeed, but it was my time in the Air Force that taught me how to actually work (starting from day one in basic training). My career began in the 3C0X2 - Communications - Computer Systems Programming career field, but I moved into a helpdesk role in the same office due to need (mission always comes first).★ Honor Graduate with 90% Average, USAF Technical School, 2004.★ Honor Graduate with 96% Average, USAF Career Development Course, 2006.★ Outstanding Physical Fitness Awards with 90+ scores on PT Tests, 2004 – 2007.★ Outstanding Unit Citation, 70th Intelligence Wing, 2007.★ Gained proficiency in VBA, PHP, SQL, HTML, Dreamweaver and Remedy.Web/Database Developer (May 2004 - March 2007)► Led 6-month project to design and build new office website using PHP, HTML and Dreamweaver.► Maintained websites of multiple offices, implementing all change requests.► Designed and built 5 MySQL databases to meet various mission needs.Helpdesk Support Technician (April 2007 - January 2008)► Acted as primary Tier I support POC for entire mid-sized organization.► Responsible for all system and physical access requests for entire mid-sized organization.► Trained end-users on various hardware and software applications.► Performed diagnostics and troubleshooting of hardware and software issues.► Documented help desk tickets and resolutions, using Remedy Incident Management.Additional Duties► Trained airmen in jeopardy of PT test failure and motivated them to succeed.► Acted as GPS and RFID subject matter expert, advising Commander on purchases.► Installed GPS systems on government vehicles.► Tracked travel budgets and disseminated monthly reports on travel expenditures.

Fort Meade, Md

I was assigned to the NSA for the duration of my time in the Air Force.

Master Of Business Administration (Mba)

Thanks to the GI Bill, I'm recently back in school and looking forward to what the future has to bring!

Ba, Business Administration, 3.0

Activities and Societies: Business Club, Disadvantaged Youth Mentoring GroupCovenant College is a small liberal arts college in North.

Associate Of Arts And Sciences (A.A.S.), Mathematics And Economics, 3.8

After leaving the VA, I took some time to complete a degree in Mathematics to be better prepared for the graduate level statistics classes.

Associate Of Science (A.S.), Applied Computer Science Technology

The Air Force offers enlistees the opportunity to earn an AA degree through a combination of tech school training (my specialty required 3.

Associate'S Certificate, Contract Management

The FEMA program that I managed included a $2.3M Cost Plus Award Fee contract for software development. Over the course of two years, I.