Jodee Bell Email & Phone Number

Colorado, United States

Greater Denver Area

Responsibilities: o Tier 3 support for Hardware. POS Software & Menulink Database o Hardware & Software database maintenanceo Creation of users, items, vendors & distribution centers in Menulink Menulink Upgrade Project o Implementation/upgrade of Menulink (food inventory system)o Collaborated with the Stakeholders to ensure, the software and version were working with all systems, to ensure a seamless deployment o Creation of 150 test cases o Performed end to end testing with accounting team to ensure upgrade was performing as expected.o Lead a team of 7 to test out their areas of the upgrade in a non-production labo Maintained lab to production standards weeklyo Reported and Track defect throughout the testing and issues to developers at NCR.o Software testing to include two systems, ensuring the POS Software could still communicate properly with the new version, running of scripts to ensure the versions worked with each other

Corp

Responsibilities:o Tier 3 Support, Software & Hardware testing o Database Maintenance& Support o Hardware & Software support, to include Menulink, Aloha, Oracle, ADP, Gift Card System, Aloha enterprise o Created guides for new store implementation Aloha Upgrade Project o Developed 200 test cases for the Aloha upgrade projecto Tracked pass/fail by using a Quality Center o Executed 200 test cases identifying 12 severity 1& 2 defects o Perform test on multiple platforms and Aloha hardware Label Printer Implementation Project o Developed 50 test cases for the installation of Label printer o Installed and programed printer on lab systems o Executed 50 test cases identifying 2 severity 4 defects o Perform test on multiple version of POS Software Gift Card Project o Test all track information on POS for new Gift Cards o Validate promotions are correct on the POS o Validated swipe and manual entry of Gift card on POS

Lakewood Co

Project lead, Creation of Test Automation,• Release o Executed 500 automation test runs o Executed 100 manual test runs o Executed all installation tests across multiple platformso Identified 20 severity 1 and 2 bugs• Underground Project o Executed 50 manual test runs o Executed 500 automation test runs o Executed all installation tests across multiple platformso Identified 4 severity 1 defects o Held position as QAQC Technical Lead o Trained and coached developers in creating unit test scriptso Created 2 test plans • Automation Project o Created 100 automation tests for Vulcan using C#, Perl, Csho Fixed 20 broken Automation tests o Assessed Vulcan to determine priorities for automation • Lab Projecto Created a plan and justification to move lab to VMware. Presented plan to Senior Executives and received approval to upgrade the lab.o Cloned and moved 20 labs o Prepped Hyper V lab systems to move them to the vSphere Web cliento Initiated 20 machines into a VMware environment

Englewood Co

• Credit Card Projecto Developed 200 individual test cases for Bank of America credit provider change projecto Executed tests and identified 70 severity 1 and 2 defectso Conducted user acceptance meetings with the businesso Conducted re certification with Data Alliance, Bank of America, Telecheck, and First Datao Software testing to include six integrated systems, including Point of Sale (POS), (SAP/Triversity), AJB (authorization and settlement),XBR Proact(fraud protection software), Transfinder(signature capture software), AS/400 and Windows applications• Encryption Projecto Held position as Quality Assurance Technical Lead o Developed test plan and 250 test cases for real-time encryptiono Executed 250 test caseso Identified 90 severity 1, 2, and 3 defectso Conducted user acceptance meeting o Collaborated with the Stakeholders creation, contributed ideas to make the process of implementing projects seamless o Software testing to include six integrated systems, including Point of Sale (POS), (SAP/Triversity), AJB (authorization and settlement), XBR Proact(fraud protection software), Transfinder(signature capture software), AS/400, and windows applications.• Customer Loyalty Projecto Led a team of four testers during the system and user acceptance test phaseso Conducted demonstrations to the business o Developed 420 individual test cases for the project o Executed tests and identified 90 severity 1 and 2 defects. o Participated in project release schedule creation, contributed ideas to make the process of implementing projects seamless • Cash Card Projecto Led a team of six testers and developers during the unit, system, and user acceptance phaseso Created and executed test cases and plans for executiono Conducted user acceptance meeting for Store Operations and Asset Protection business units

Greater Denver Area

• Responsibilities included first level support of Store Systems, troubleshooting, resolving software and hardware issues. • Database implementation• Provided on call support after hours and on weekends• Worked with Aloha point of sale, Windows NT, 95, 98-XP, Office 2000-2003 server, Internet explorer, Oracle Financials, TCP\IP, and Networking. • Conducted whole store retro fits. • Maintained two offsite depots for POS equipment • Built and rebuilt PC and Laptops. • Handled all department invoicing.• Participated in store audits and company level SOX audits compliance.• Active DirectoryPOS Trainer• Responsibilities included networking computers for new restaurant openings (21 total stores), initial permanent installation of terminals and printers, troubleshooting applications and hardware, editing the database to be store specific• Onsite validation of the systems functionality • Input all employees in ADP and Aloha payroll databases• Conducted week-long classroom training of Aloha software for new associates and mangers• Observed practice rounds and trained staff on data entry functions • Created outlines and systems which were integrated into future classroom training sessions• Created Plans for implementation of POS hardware

• Responsibilities included weekly scan audits, ad price change updates and maintaining signage and sales tags throughout the store. • Conducted daily prices checks and assisted customers when needed. • Used Fmtrack on daily basis to complete pricing audits, and to enter UPC codes into the system. • Occasionally had to ring on a register.• Maintained 100% scan rate for three years

Ba, Information Technology

Associates In Criminal Justice, Criminal Justice/Sociology

Activities and Societies: Played Two years of Soccer on a full ride, Vice president of Student activities board and President of Student.