Jodee Lim Email & Phone Number

Singapore

Throughout the overhaul of a phased-out platform with a user base of 7,000, our UX design team tackled several challenges using a comprehensive tool with advanced features. Redaction ensured user privacy by automatically removing sensitive information from feedback. Video Analysis provided valuable trends and deeper insights into user experiences, despite the platform's discontinuation. Summarization condensed extensive feedback into concise summaries, making it easier to identify key themes from the large volume of data. Transcription converted audio and video content into text, facilitating the integration of verbal feedback into actionable design insights. Highlighting enabled us to track significant feedback and uncover critical patterns. Search capabilities allowed efficient retrieval of specific data points and keywords from large datasets, streamlining our analysis and informing the redesign process. To motivate the team, we focused on fixing real user problems by creating a shared understanding of pain points and issues, and by sharing direct quotes from users to underscore the importance of addressing their needs.

Singapore, Singapore

I had the experience of working with Stronghold Diagnostics Lab @ Nanos, a special operation under the Agency for Science, Technology, and Research (A*STAR), a statutory board under the Ministry of Trade and Industry of Singapore. My role was part of the Data Flow team, and I was responsible for COVID lab operations (UAT and Production) on both platforms, SIMS/LIMS - Sample Information Management System and Laboratory Information System (LIS).During this time, I worked closely with expert users during the User Acceptance Testing (UAT) phase, which was the final stage of the software development or change request lifecycle before COVID qPCR testing went live in Production. As a key team member, I validated software changes and assessed the adherence to our organization's business requirements, which involved working closely with actual users to ensure the software functioned in real-world situations.I provided critical data flow support to the operation teams, and I was immediately available to troubleshoot high-priority production issues, mainly for one-step real-time RT-PCR and two-step real-time RT-PCR. Both of these technologies were critical for detecting SARS-CoV-2. I also helped to implement additional data security/integrity protocols, adhering to the Personal Data Protection Act (PDPA).In my work, I have gained valuable experience in using Python Numpy and Pandas for data analysis, resulting in more efficient and accurate data processing. My work on this project has given me valuable experience in lab operations, data analysis, and software development, which I know will be of benefit to future projects.

Estonia

I am a part of the TouchStone team, formerly known as the Mittetulundusühing GTL Lab in Estonia. At TouchStone, we specialize in Project-Based Learning (PBL), a dynamic classroom approach that focuses on student-centered pedagogy. Through active exploration of real-world challenges and problems, we believe that students can acquire a deeper knowledge and understanding.As a UX researcher and designer, I was responsible for designing the user experience and user interface for the SDG-oriented platform, with a focus on edutech, edtech, and the Sustainability Development Goals. Our mission was to activate and engage youths and students, leveraging educational innovation to promote knowledge, skills, understanding, values, and actions that create a sustainable world. We aimed to achieve this by emphasizing environmental protection and conservation, promoting social equity, and encouraging economic sustainability. Haridus- ja Noorteamet / Education and Youth Board of Estonia

Singapore / Tallinn, Estonia

As a team member at Stichting The CARe Network, an international nonprofit organization, I am responsible for building and managing online communities. My expertise also extends to EdTech and Learning Platform, User Experience Design (UXD), User Interface Design, and User Experience (UX).I am proficient in Sketch App, which enables me to deliver excellent design work that meets clients' requirements. By working closely with my team, I create intuitive and visually appealing interfaces that enhance user experience.My focus on user experience design principles, along with my experience in building and managing online communities, has allowed me to create compelling digital products that engage audiences effectively.

Tallinn, Estonia / California, San Francisco

Specializing in UX with a focus on EduTech and bilingual children's education, I have a deep understanding of COPPA. As a remote Dual Language Immersion Game App Developer, I played a key role in establishing the app's market presence. I collaborated with remote teams to ensure value for Dual Language Learners in Spanish, French, and English.A key challenge was navigating COPPA regulations, which restrict collecting personal data from children under 13. I worked with design and legal teams to ensure all strategies were COPPA-compliant, avoiding data collection and implementing parental consent mechanisms.I managed social media marketing campaigns, including the successful #goimmerse initiative on Twitter, Pinterest, Instagram, Facebook, Tumblr, and Wordpress. My technical skills include Audacity, audio editing, app testing, Github, Canva, Sketch3, Figma, and Adobe Photoshop.As the app expanded to include Japanese, Portuguese, and Mandarin Chinese editions, I provided translation and editing support. I built an online following of over 18,000 EduTech enthusiasts from scratch.I am skilled in creating engaging content, leveraging social media influencers, targeted advertising, and collaborating with other businesses. I hosted social media contests and encouraged users to share their experiences to highlight the app's value.Pursuing Advanced UX DesignI am committed to advancing my skills in UX Design, driven by a passion for creating exceptional user experiences in EduTech. I seek opportunities to develop my expertise and contribute to innovative projects.

In my role as a UX Designer at SEIP Singapore, I am responsible for managing a remote team that provides essential support to impact founders, social entrepreneurs, and startup ecosystem builders. I have experience as a speaker in webinars and Summer School programs, and I also design digital marketing training programs and e-courses that integrate UX and Design Thinking principles.My focus on overcoming the unique challenges faced by impact entrepreneurs and social enterprises has allowed me to provide tailored support that includes comprehensive UX research and analysis. By utilizing cutting-edge UX design techniques, I am able to deliver targeted solutions that have a positive impact on my clients' business goals.My approach is centred on using UX artifacts like UX Persona, wireframes, user-centric, design-led innovation, customer journey, and non-profit social media digital marketing in impact entrepreneurship. I am well-versed in platform development, including prototype development, wireframing, strategic content, information architecture (IA), and UI design. My expertise extends to digital marketing strategy and planning, email campaign management, social media marketing, electronic promotions (content craft), content development, and campaign management.With a keen focus on non-profit, impact business, and social enterprise, I bring experience in an applied research setting, including integrating user research into product designs and strategy.

Tallinn, Estonia

As a volunteer for the North-Estonian Association of the Blind, my cause is to support those with visual impairments and blindness by reading to them. My work with the Põhja-Eesti Pimedate Ühing is aimed at promoting health and wellbeing for all individuals, regardless of their visual abilities.

Hungary

My passion lies in the field of digital content design, creation, and production, and I have extensive experience in developing online brand digital assets. I possess a deep understanding of influencer relations, blogging, and content craft for social media, in addition to my skills in online branding and marketing, user engagement, and content design and management.I have experience using Google Analytics to measure the success of digital campaigns, and I strongly believe in the importance of driving innovation and inspiring creativity in UX design. By prioritizing three key design thinking principles - empathy, expansive thinking, and experimentation - I was able to foster a highly creative and successful team.

Hungary

My interest for teaching led me to become a dedicated IB Physics teacher, where I was able to help international school students succeed. In addition, I have extensive experience teaching Mathematics and Natural Science in English across a broad range of grade levels, from 1-4 and 7-12.

Singapore

As a private tutor, I specialize in providing guidance to Primary School Leaving Examination (PSLE) students in Mathematics, Science, and Chinese. My focus is on tailoring my teaching approach to the individual needs of each student, and I work diligently to help them achieve academic success.

Singapore

With a background in design and advertising, I have extensive experience working with major brands such as HP (Hewlett Packard) and OSRAM (LIGHTING SOLUTIONS). I have executed multiple successful branding series ad campaigns and have experience in TVC project management.I have also worked with various governmental bodies, statutory boards, and ministries in account management and servicing. My expertise includes pricing and PR, and I bring a strategic mindset to all my work.

Singapore

As a DCS Engineering Assistant at Yokogawa Electric Singapore, I was part of a team responsible for delivering critical operational infrastructure for process automation. Our distributed control system (DCS) enabled automation and control of industrial processes, leading to enhanced business performance. With over 10,000 plants entrusting Yokogawa DCS to deliver their production goals, our team was committed to combining superior technology with engineering services, project management, and maintenance.As an ISO 9001 Certified company, Yokogawa was dedicated to delivering field-proven operational efficiency, safety, quality, and reliability. During my time at Yokogawa Electric Singapore, I was involved in several key projects, including the Jlub oil project. My responsibilities included attending project kick-off meetings in Tokyo, Japan, creating loop drawings, and designing installations and panels.

Bachelor Of Science (B.Sc.)Hons, Business & Management, Major In Marketing, Honors Degree

Activities and Societies: High Distinction in Services Marketing Distinction in Applied Strategic Management, Distinction in Retail.

Baltic Film, Media, Arts And Communication School, Crossmedia Production And Transmedia Storytelling

Activities and Societies: Crossmedia Production and Transmedia Storytelling Alternate Reality Game (ARG).

Diploma In Electronics, Electronics Engineering, Diploma In Electronics

Activities and Societies: Entrepreneurship - Management of Enterprise: Excellent "TOP Award" for Final Year Project (FYP) PROJECT.