● Oversaw and managed a team of international freelance writers and remote editors. (approx. 50 people)● Planned and selected content for diverse audiences across various verticals successfully. (over 30 sites)● Edited and proofread content efficiently to maintain high-quality standards and platform policies.● Experienced in developing guidelines and training materials to ensure consistency of the department.● Met deadlines, multitasked, and delivered engaging relevant content efficiently.● Analyzed content performance metrics to inform decision-making and strategies.● Effectively communicated with writers, editors, and other work colleagues. ● Able to optimize existing content to maximize performance and profit.● Published and curated content for site landing and Facebook pages

-Marketed unique content for 4 social and native platforms to drive traffic to 6+ online magazines -Contributed to content brainstorming with the use of industry trends and pop culture -Utilized Facebook Ads Manager and Ad Policy to track campaign performance and improve the quality of existing campaigns -Analyzed campaign data with the use of Google Analytics and Tableau, and optimized content using WordPress -Worked with both personal and team KPIs to maximize revenue potential

-Created and prepared product /diabetes-related content for users on all social media platforms-Ensured all social media templates were current and updated-Improved overall user experience by interacting with customers via social media channels -Worked closely with the marketing team to ensure promotions and campaigns were in touch with user’s needs -Analyzed social media weekly

-Prepared billing/risk related content for internal and external knowledge bases to streamline the overall user experience -Verified users based on strict PCI compliance and procedures-Provided customer support to users regarding billing inquiries, suspected fraud cases, and performed chargebacks -Analyzed user data to improve site functionality and customer experience

-Served as the main point of contact for users during the first step in the customer's journey and assisted them by providing all submission information necessary to proceed to the next step in the auction process. -Performed QA and Mobile testing of the website functionality, and worked closely with the marketing and development teams to implement changes. -Tracked the life cycle of bugs, and performed Functional, Regression, Sanity, Usability and Compatibility Testing.

-Improved the companies online presence via Social Media and basic SEO optimization. -Drafted Bank Guarantees, Letters of Credit, and other financial documents. -Conducted Due Diligence and collected all documentation required for verification. -Account Manager responsible for developing and maintaining positive customer relations and satisfaction.

My Duties included client Liaison, invoicing and banking, Pastel Payroll, and all other general office administration.

Interior decor consultant, residential and commercial , involved in informing client on all aspects of design , including fabrics and trends.