Jodi Eubanks Email & Phone Number

Tallahassee

Tallahassee, Florida Area

AP Accountant

Tallahassee, Florida Area

Tallahassee, Florida Area

Use multiple databases to issue liens on insurance claims and settlements. Review liens with attorneys and negotiate settlements. Create child support cases requested by other states. Key Results:Process on average 60 liens per day on claims. Collect and process payments on child support cases to assist with lowering balances on case. Created “daily deposit” report to use in comparison of month-to-date and year-to-date. Consistently maintained accuracy in calculating figures and amounts.

Participate on teams in an effort to continually improve customer service. Interacts and maintains open lines of communication with staff in other sub-processes to assure problem resolution. Reviews e-mail and policy in a timely manner. Works with call center staff in order to correctly answer questions from customers.Answers incoming calls in a professional manner, assesses callers’ inquiry and provides accurate case information while maintaining case confidentiality. Key Results:Makes diligent effort to resolve each inquiry before referring it to another process by reviewing pertinent screens on the FLORIDA/CAMS computer systems; sends work order to the appropriate process when necessary. Documents the IICM (case notes) and other appropriate screens with clear, concise information that accurately notes the reason for the call. When non-case specific inquiry is made, provides information regarding CSE policies, procedures and case processing. Correctly connects electronically to the ACD telephone system using the assigned log-on ID for the entire duration of the scheduled phone duty. Ensures that appropriate ACD system codes are utilized to enhance the validity of system data. Works with the team to ensure that all Customer Service phones are covered as required throughout the workday. Participates in Customer Service monthly staff meetings and training sessions. Provides feedback to team and management to assist in providing customer service.

Manage long-term and short-term rental properties. Screen potential renters requesting a home. Collections on monies owed. Prepare sales tax and end of month tax reports and documents. Marketing for homes for sale and rent on internet, local papers and inner-office. Create financial reports and budgets. Key Results:Assist agents with closing procedures.Increased sales and rentals with effective marketing techniques. Built trust with vendors/suppliers by ensuring timely, correct payments for all goods/services received.Create spreadsheet reports for tax/end of month/end of year documents. Reconcile multiples accounts including bank and credit card accounts. Prepare homes for hazardous weather conditions. Process payroll and commissions making sure to make necessary deductions according to payroll rules. AR/AP and collections for multiple departments.

Bachelor Of Science (Bs), Accounting, 3.78

Activities and Societies: National Society of Collegiate Scholars3.76 GPA

Associates Of Applied Science, Accounting