Jodi Hampton Email & Phone Number

Charlotte, NC, US

Austin, TX, US

Edinburgh, City Of Edinburgh, GB

- Develops and executes strategic, innovative and collaborative project plans to expand QikServe’s digital solutions from EMEA into the US hospitality and retail markets.- Explores partnership opportunities with technology providers in the global payment and point of sale space to ensure QikServe can integrate with our current and prospective clients’.

Saint Thibault Des Vignes, FR

- Managed a portfolio of enterprise-level clients with an annual sales target of $5M. Acted as a trusted advisor who took a deep dive into brand specific challenges/goals and coordinates solution implementation to assist with digital transformation, drive revenue and increase profitability.- Worked closely with 25+ existing clients to uncover areas of.

Austin, TX, US

• Responsible for driving sales growth representing an in-store media product suite for over 30 strategic accounts including global retail and restaurant brands with more than 100 locations as well as identifying upsell.
• Develops new strategies for growth - including sales leads - in partnership with the Senior Vice President of Global Account Management, Vice President of Strategic Accounts and Marketing teams.
• Manages an individual account portfolio with $1.1M in quarterly recurring revenue and personal sales performance resulted in $60K additional recurring revenue per year.
• Manages relationships with corporations as well as their licensed franchise ownership groups through strategic relationship management.
• Identifies sales opportunities for Mood’s Inside and Local sales teams within the brand’s franchise community assigning leads based on sales performance and geographic assignments.

Austin, TX, US

• Provided financial oversight for a client portfolio of 450+ national accounts/brands accounting for $4.3M in recurring monthly revenue managed by 25 Regional Account Directors.
• Responsible for P&L management which included all department financial reporting and analytics, monthly re-contract and cross sell pipeline reports, revenue loss/gain forecasts.
• Prepared and prepped senior executives on quarterly Board of Director presentations on Enterprise sales performance.
• Developed go-to-market strategies with senior executives that included identifying target accounts, building out pricing on special product offerings and execution of all new strategic initiatives.

Dallas, TX, US

• Sole Director responsible for winding down entire division for closure; communicated directly with clients regarding impact to service as well as impact on FTE; coordinated the complete shutdown of the operations center.
• Built new back-end solutions and re-design revenue cycle service offerings based on client and market demands.
• Led all project management activities related to an $86M legacy AR outsourcing engagement which included 1M accounts from 4 disparate systems and over 300 physician clinics requiring significant operational.
• Project yielded a 10% AR reduction in 3 months, 59% as a result of $8.5M in cash collections.
• Conducted regular site visits including formal meetings with Client C-levels to ensure service exceeded Client expectations and to openly discuss performance and agreed upon service levels.

Frisco, Texas, US

• Developed centralized operating unit servicing Tenet's Ambulatory Surgery Division, transitioned patient access functions (insurance eligibility/verification and financial counseling) to CBO yielding an increase in.
• Collaborated with Sales and Operations on developing recommended service solutions, drove account analytics and facilitated reporting on Conifer’s performance.
• Assisted in the assessment and implementation phases of client service delivery including the development of the Master Services Agreement, Statement of Work and contract pricing reviews, as well as having P&L.

Dublin 2, IE

• Managed one of the nation’s largest health systems to re-design patient access functions; scheduling, registration, financial clearance/authorization requirements and collection of patient financial responsibility.
• Implemented standard financial clearance processes, established standard discharge process, enforced scheduling and registration accuracy, mandated medical necessity screening and integrated government assistance.
• Team Lead for nation’s largest dialysis service provider on multiple initiatives; implemented front end denial management program, developed reporting tool to measure key performance indicators for 4 regional billing.

Nashville, TN, US

• Acted as the facility’s Financial Officer reporting to Regional CFO on all financial forecasting and reporting activities.
• Managed the business office including A/R, A/P, electronic billing, physician credentialing, medical records, insurance verification, CPT/ICD-9 coding, patient & insurance collections; acted as the HIPAA Officer.
• Restructured billing process to exceed financial goals and increase revenue cycle activities, including the reduction of A/R to 45 days, target bad debt 1.3%, consistently exceeded cash goal - 102% of expected net.

London, GB

• Responsible for overseeing the accounts payable department as well as directed staff in new vendor setup, processing invoices for payments, handling expense accounts and managing the approval process.
• Worked with EY international offices to schedule all global wire and ACH transactions due to partners and vendors.

US

Mba, International Business

Bsh, Health Services Administration