Operate Graphic Design and Retouching business specializing in the fashion and beauty industry. Responsibilities include creating estimates for clients within their budget and deadline and adjusting for changes as needed. Manage workflow of multiple clients to ensure meeting deadlines. Provide outstanding customer service to ensure repeat business and reputation. Establish SOP for each client and their needs for consistency. Review sales and identify business opportunities. Art directed and reviewed color and retouching of all images internally prior to releasing files to client. Create Designs and Logos for clients including Social Media and Web Design. Arranged and art directed photoshoots. Supervised Press oks to ensure proper printing and color for clients. Maintain client load while acquiring new clients via networking. Continuing education to ensure being up to date with Software and industry standard. Accounting for all business expenses as well as client invoices and payments through Quickbooks.

Managed Design/Retouching department over two shifts at on-site facility at Avon for the North America brand. Developed SOPs for all functions of the studio, increasing internal efficiency and revenue. Interviewed, tested and hired all prospective employees. Trained new employees of studio processes and standards. Continuously educated and evaluated staff as creative standards evolved. Art directed and reviewed creative internally prior to releasing to client. Collaborated with Photographers, Art Directors, Stylist, Hair, and Makeup Artist during model photo shoots to reduce post production cost, improving vendor-client partnership. Participate in marketing strategy for new Avon products in development.Represented Imtech Graphics in new business acquisitions. Advised prospective clients of Imtech’s high end retouching/design capabilities and standards for their specific brand requirements. Vast experience ranged from beauty, cosmetics, fashion, fragrance, jewelry, food, and beverage.

Responsible for retouching images as well as designing for major advertising agencies and corporations at this high-end boutique studio. Worked directly with clients when additional work was needed for on-screen approval.