I work as a business development professional at a leading industrial engineering and consulting company providing integration solutions, systems designs and component sourcing, certified in-house fabrication of PLC and power switch cabinets, project management and general contracting services.

as one of only three employees at Eastern Security Safe, and the primary customer service and sales person. I have my Security Sytems Certificate of Clearance from the Commonwealth of Massachusetts to sell safes and be trusted with classified personal information of the clients and businesses purchasing the safes. I scheduled deliveries, and took care of logistics and daily road summaries to make sure our other two employees, the delivery drivers, were taking the most efficient route possible when delivering the safes, vaults, and panic rooms. I was a key holder and generated record breaking sales and profit for the company while I worked there. I am well versered in using a pallet jack, and can keep calm under pressure when safely moving safes and vaults that are thousands of pounds accross the warehouse for delivery prep or display. I would use my social media to advertise for the company and would generate many leads and sales from my posts and online presence. I developed several excel programs for this company to keep track of lay away payments and to track sales and delivery/installation success. I would work with customers over the phone, selling and helping customers trouble shoot any issues, and scheduling service calls for the issues I was not able to resolve over the phone. My indepth knowlege of steel and the safe industry has resulted in many happy customers, My google and yelp reviews for Eastern Security Safe speak for themselves.

I was the selling manager of Ashley Homestore and also a manager in training for Cardi’s Furniture. I was a store key holder, top performer in sales, and also helped train people on the GIRS computer system. My opinion was often saught after for interior design consultations and room planning and design. I specialized in customer service and retention, and have received many five star reviews on yelp and other sites for my exceptional customer service. I received the Cardi’s “Smile Award” on several occasions for these glowing reviews.

throughout my four years of employment at Mattress firm, I was promoted three times to my final role as Area Manager. I managed four stores and was often given the job of training new hires as I am patient and pride myself in my ability to do my job efficiently. I also keep an immaculately clean workspace, monitored and organized inventory for all four stores, as well as in charge of ordering supplies and stock for my district. I am extremely dedicated to the customer service experience and have built a strong network of loyal return and referral customers as a result of my customer service skills