https://sunnyprojectmanager.com Freelance Project Management

Responsible for being the voice of the consumer for teams that set brand strategies. Collaborate with Marketing, Product Development and Finance groups to design and coordinate research with outside suppliers. Develop research projects that answer the team’s objectives on a given initiative, current situation or category management knowledge. Support Kao hair care growth globally with strategic qualitative & quantitative research.• Support 3 brands in Kao’s hair shade business that is… Show more Responsible for being the voice of the consumer for teams that set brand strategies. Collaborate with Marketing, Product Development and Finance groups to design and coordinate research with outside suppliers. Develop research projects that answer the team’s objectives on a given initiative, current situation or category management knowledge. Support Kao hair care growth globally with strategic qualitative & quantitative research.• Support 3 brands in Kao’s hair shade business that is on target to generate $90 million Globally in revenues for 2013. Includes research recommendations for 2013 shade brand launches.• Play an instrumental role in the innovation efforts of the re-launch of John Frieda, Luxurious Volume globally. The brand is delivering +75% versus a year ago. Continue to track in-market opportunities and plan for out years.• Manage a $2.3 million annual research budget across 14 accounts for hair care research team.• Create and implement new budget tracker document for entire market research department that has lead to better communication with global finance.• Coordinate 34 market research projects with a combined research spend of $1.5 million from 2011 to present.• Deliver research data that provides an in-depth and focused understanding of existing and potential consumers on individual brands but also for the entire hair care and color category.• Develop and gain alignment on research plans for Global (innovation) and Regional Marketing.• Create internal processes within the market research department that drive improved and consistent results.• Investigate new and innovative strategies to expand the Kao’s market research options and processes. Pilot several new to Kao research methodologies (online bulletin boards, databases research). Show less

Primary client relationship with Procter & Gamble HealthCare. Consulted with clients on study design and coordinated details with Research Associates.• Interpreted methodology and measures for clients.• Provided value-added analysis and summarized results with clients, including recommendations for an ad and/or campaign to launch or major changes prior to launch. Explained implications if suggested changes were not made.• Created questionnaire development with clients and our… Show more Primary client relationship with Procter & Gamble HealthCare. Consulted with clients on study design and coordinated details with Research Associates.• Interpreted methodology and measures for clients.• Provided value-added analysis and summarized results with clients, including recommendations for an ad and/or campaign to launch or major changes prior to launch. Explained implications if suggested changes were not made.• Created questionnaire development with clients and our Research Associates to answer the client and ad agency’s research objectives.• Managed the billing process to ensure research was paid on time. Show less

Managed the successful deployment of a new service for global operations. Partnered with BASES programmers and diagnostic consultants to ensure the service achieved business goals.• Investigated outside tools to assist in execution of the service including: photography lenses, barcode scanners, imaging companies and applications. This lead to more efficient internal process affecting resources and time.• Worked with all the operation departments to provide everyone with the data… Show more Managed the successful deployment of a new service for global operations. Partnered with BASES programmers and diagnostic consultants to ensure the service achieved business goals.• Investigated outside tools to assist in execution of the service including: photography lenses, barcode scanners, imaging companies and applications. This lead to more efficient internal process affecting resources and time.• Worked with all the operation departments to provide everyone with the data needed to run process on time and within budget. Built relationships to accomplish this new process as they were not dedicated to this new service.• Created and maintained training documents and flow charts to share new learnings across multiple groups (including client service groups). Successfully completed several internal trainings to BASES Global crossfunctional partners.• Created and assisted in maintaining the DecisionPoint portion of the BASES internal SharePoint site to continue training and news internally.• Worked to reduce project timelines. Completed Six Sigma Champion training through Nielsen. DecisionPoint was selected as a Six Sigma project and I worked closely with the project’s Six Sigma green belt. Show less

Managed projects for clients (primarily Procter & Gamble Global) and BASES analysts. Developed market research studies through all stages: setup, fielding, analysis and billing.• Coordinated study specifics with internal and external operation groups; often in other countries, utilizing multiple research methodologies. • Served as lead project manager of the shipping department and implemented new processes for product usage studies that gained efficiencies between project design… Show more Managed projects for clients (primarily Procter & Gamble Global) and BASES analysts. Developed market research studies through all stages: setup, fielding, analysis and billing.• Coordinated study specifics with internal and external operation groups; often in other countries, utilizing multiple research methodologies. • Served as lead project manager of the shipping department and implemented new processes for product usage studies that gained efficiencies between project design and the shipping departments.• Selected to manage and train other project managers, including traveling to help start new offices Globally. Trained project managers and analysts on several topics including: weighting and balancing, fielding projects, project timelines, company culture, internal website usage, study sample specs, and basic cross-department communications.• Successfully coordinated with client to develop and implement global business unit fielding standards and processes.• Effectively managed and supported a direct report, junior level project manager, leading to her promotion. Show less

Responsible managing a study while in field, including U.S. internet and mall-based studies.• Supervised and monitored field quotas with programmers and outsourced mall staff. Led to an excellent field record of meeting difficult quotas within reasonable time.• Accomplished many studies at one time, juggling their different needs at different stages while remaining available to internal clients. • Productively communicated study progress directly to BASES client service… Show more Responsible managing a study while in field, including U.S. internet and mall-based studies.• Supervised and monitored field quotas with programmers and outsourced mall staff. Led to an excellent field record of meeting difficult quotas within reasonable time.• Accomplished many studies at one time, juggling their different needs at different stages while remaining available to internal clients. • Productively communicated study progress directly to BASES client service contacts, leading them to make effective decisions for the analytics of the research. • Analyzed field production to accurately identify study completion. Directed coding, programming and client services to estimated study close. Show less

Responsible for panelist communications; phone and email.• Coached panelists through their website to complete online surveys for BASES.• Troubleshot studies for field coordinators and programmers. Led to uncover any system faults for future studies. • Created customer service standard responses for other panel relation specialist.• Was the first panel relation specialist at BASES for their first online panel, U.S. Worked to create new role in the organization within the… Show more Responsible for panelist communications; phone and email.• Coached panelists through their website to complete online surveys for BASES.• Troubleshot studies for field coordinators and programmers. Led to uncover any system faults for future studies. • Created customer service standard responses for other panel relation specialist.• Was the first panel relation specialist at BASES for their first online panel, U.S. Worked to create new role in the organization within the company’s new adventure. Show less