Jodi Walker Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Hartford, Ct, Us

Woodland Hills, Ca, Us

Oversaw profitable growth of small commercial property/casualty and workers compensation business.• Reviewed, accepted, modified, or rejected new business, renewals, and endorsements up to $75,000 in premium.• Utilized on-line tools and company systems to obtain needed underwriting information – MVR’s, CLUE Loss Report, ISO, Real Quest.• Reviewed loss control, premium audits, high risk notifications and took appropriate action as necessary on policies.• Provided customer service to agent inquiries by phone and email.

Woodland Hills, Ca, Us

Review claims for litigation potential and determine if they should be placed with in-house counsel, outside counsel, collections vendor, or closure.• Handled inquiries from our in-house counsel staff to obtain declaration pages, transcribed statements, police reports, request asset checks and skip traces from SIU, and issue filing fee checks.• Issued deductible reimbursements to insured based on settlements from in-house counsel.• Provided customer service to agents and insured’s inquiries by phone and email.

Woodland Hills, Ca, Us

Investigate first party claims for potential to pursue adverse insurance carriers, government entities, corporations, or tortfeasors directly.• Provided front-line customer service in the explanation of our subrogation claims process.• Negotiated settlements with adverse carriers, government entities, and corporations.• If no subrogation potential exists, closed file and sent appropriate letter to the insured.• Issued applicable deductible returns to the insured. • Provided customer service to agents, insured, responsible parties and responsible party carriers by phone and email.• If liability is disputed by claimant carrier, determine if they are members of arbitration and if not members of arbitration, refer claim to litigation for our in-house counsel to resolve.

Woodland Hills, Ca, Us

Travel to Tennessee one week of month to meet with the State Office, District Mangers, and Agents.• Ran loss ration reports to analyze trends.• Identified incidents of misrepresentation and poor field underwriting activity.• Evaluated new and renewal policies to determine characteristics that lead to profitable and un-profitable results.• Developed and Implemented programs for profitable growth in personal lines auto and fire and discuss with agents.• Discussed and aided agents in keeping their retention ratio high.

Woodland Hills, Ca, Us

Assisted the Portfolio Underwriters in the states of Illinois and Minnesota.• Ran monthly performance reports.• Completed risk information log.• Helped identified properties for re-inspections.• Fax Audits.

Woodland Hills, Ca, Us

Oversaw profitable growth of personal lines auto and fire business.• Evaluated information to accept, reject, or modify individual new business auto and fire risks.• Re-evaluated existing auto and fire business to determine if they meet renewal requirements.• Utilized on-line tools and company systems to obtain needed underwriting information – MVR’s and CLUE Loss Reports.• Reviewed and responded to Department of Commerce Complaints and direct insured complaint letters.• Provided customer service to agents and insured’s by phone.

Education record

Bachelor Of Science - Bs, Business Administration