Program leader transforming energy challenges into energy efficiency solutions positively impacting customers’ energy usage and sustainability goals. Directs client programs end-to-end. Primary customer contact, educating customer regarding program cost, scheduling, etc.; negotiates contracts costs, implementation, outcomes. Manages strategic design, and execution of energy and construction management programs. Coordinates, manages, and develops people, programs, and projects inc. plans, statements, specs, budgets, and finances. Ensures development process aligns with current market trends, program goals, and client needs. Establishes strategies and tactics to ensure effective program performance, working with functional groups throughout program life cycle. Develops future business/expands product lines with client, determining profitability and viability and establishing milestones. Works with leadership team.Developed and executed OSHA training programs and Corporate Safety Manuals; maintains compliance records. 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝗔𝘁 𝗣𝗣𝗟 𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰 𝗨𝘁𝗶𝗹𝗶𝘁𝗶𝗲𝘀• For first ever PPL Healthcare Energy Efficiency Forum, managed 9 employees and an Advisory Committee of 10 customers to conceive of and obtain no-cost financing. Sold out vendor spots in 10 days. Designed, marketed, and managed event, ultimately reaching 150 healthcare customer-attendees. • For Earth Day, successfully collaborated with 11 Geisinger Healthcare Systems locations and 5 other healthcare customers to develop, market, and execute event full-circle. Led to Geisinger requesting PPL partnership for similar event.• Combined Heat and Power (CHP) Lunch & Learn; developed and coordinated CHP plant tours, CHP presentation, and Q&A for pharma customers.• Created and implemented Drone Communication Program, notifying customers via email, social media and ‘robo’ calls.• Developed Keystone Solar Project communication plan, sales strategy, and talking points for engineering group to encourage participation in new inverter program.• Partnered with 6 team members to develop and implement quarterly Key Account Management webinars aimed at educating and engaging customers and building relationships between PPL business groups and customers.• Managed +30 customer service projects. Liaised between internal groups (engineering, reliability, distribution and protection) and customers. Achieved 2017 goals in 6 months and 2018 goals in 7 months.