Jodi Barrass Mba, Chpc Email & Phone Number

Vancouver, BC, CA

Greater Vancouver, British Columbia, Canada

• High Performance Coaching
• Working internationally with individuals, teams and groups to learn the skills and habits for higher performance in all areas of life resulting in more confidence, joy, motivation and productivity.
• Lumina Spark Facilitation
• Individual and team facilitation to increase self-awareness which enables teams to work better together and create better results. Individuals will improve working relationships & productivity and cope better with….
• Individual and team facilitation to increase self-awareness which enables teams to work better together and create better results. Individuals will improve working relationships & productivity and cope better with.
• Lumina Sales Facilitation

• The Experience Advisors is a Customer Experience ("CX") and Employee Experience ("EX") focused advisory, training and change management firm. We partner with clients to analyze and improve how customers and employees.
• Discover: We employ data-driven research methods to ensure all… Show more The Experience Advisors is a Customer Experience ("CX") and Employee Experience ("EX") focused advisory, training and change management firm. We.
• Discover: We employ data-driven research methods to ensure all projects start with an analytical and measurable framework.
• Design: We design inspiring and unique educational strategies and experiences for your organization and its goals.
• Deploy: We deploy projects and solutions with a practical and direct approach to ensure speed-to-insight and action.
• Decode: We measure the results of our work to ensure it addresses your organization's challenges. Show less

North America

• Our vision is to radically change the way organizations serve their customers. We do this by providing consulting services on customer experience as well as through the development and delivery of instructor-led.
• Corporate Customer Experience (CX) Training
• Customer Journey
• Communication
• Difficult Conversations
• Conflict Resolution

• Tricom is Canada's leading provider of facility maintenance service. Delivering seamless operational support to progressive building managers and owners. Offering over 20 years of facility management experience to our.
• Design and implement business strategies, plans & procedures
• Contribute to the establishment and achievement of performance and growth goals
• Establishing policies that promote company… Show more Tricom is Canada's leading provider of facility maintenance service. Delivering seamless operational support to progressive building managers and owners. Offering.
• Establishing policies that promote company culture & vision
• Assist in daily operations of the company and executive team

Vancouver, Canada Area

• Through regional and corporate synergies I provide added value to the regional hotels and realize additional savings and efficiencies for the hotels while supporting the four pillars (guests, colleagues, owners, brand).
• Execute within a fast paced, results driven organization committed to luxury service while optimizing profitability for stakeholders.
• Responsibility for performance management and development of 12… Show more Through regional and corporate synergies I provide added value to the regional hotels and realize additional savings and efficiencies for the.
• Responsibility for performance management and development of 12 colleagues.
• Work closely with the hotels to seek and analyze spend synergies and leverage spend to consistently deliver over $150K in savings per year within the region.
• Implement best practices in procurement and supplier management to support business objectives.

Vancouver, Canada Area

• FM Facility Maintenance provides clients with a measured, managed and guaranteed maintenance program that delivers predictable results. Focussed on C-stores, retail and restaurants, FM manages 35,000 client sites.
• Delivered over $500,000 in client savings and increased profitability through strategic sourcing and vendor negotiations.
• Project managed… Show more FM Facility Maintenance provides clients with a measured, managed and guaranteed maintenance program that delivers predictable results. Focussed on C-stores, retail and restaurants, FM.
• Project managed 16 trade national RFP covering interior and exterior trades for reactive and preventive maintenance contracts valued over $9 million in invoice volume.
• Developed, led and implemented sourcing strategies and contracts for facility maintenance services across North America. Focussing on food and beverage equipment service needs totalling over $80 million in annual spend.
• Ensured client coverage, preventive maintenance and full service agreements were negotiated and executed to drive net margin and profitability.

• Reporting to the President, I led the purchasing function of this 119 unit, 83 year old, multi-brand (FSR & QSR), award winning hospitality organization. With over 16 million meals served per year I was responsible for.
• Negotiated contracts resulting in > $350,000 in savings.
• Analyzed supply chain and implemented procedural changes to reduce order processing… Show more Reporting to the President, I led the purchasing function of this 119 unit, 83 year old, multi-brand (FSR & QSR), award.
• Analyzed supply chain and implemented procedural changes to reduce order processing time.
• Implemented farm to fork strategies for key products which managed costs, ensured quality standards were achieved and managed risks for high profile products. Show less

• Reporting to the Vice-President of Marketing for this national QSR delivery/ take-out chain, I was accountable for all food, packaging, smallwares and distribution contracts including direct to store distribution for.
• Completed comprehensive end-end analysis of key business relationship and streamlined production… Show more Reporting to the Vice-President of Marketing for this national QSR delivery/ take-out chain, I was accountable.
• Completed comprehensive end-end analysis of key business relationship and streamlined production and distribution resulting in $500,000 in cost reductions.
• Implemented brand standards and quality assurance procedures across all products and packaging which limited liability, reduced costs and provided marketing opportunities.
• Managed new product development and launch including packaging, labelling, logistics and forecasting. Show less

• Accountable for the development and implementation of training strategies, plans, and processes to support organizational goals. Managed, led and motivated team of five trainers.
• Developed a needs assessment process and created an instructional design process with appropriate delivery methods and post-training evaluations.

Vancouver, Canada Area

This organization was a public-private (P3) with the provincial government specifically targeted to find long term employment in the hospitality and foodservice industries for income assistance recipients. My position included recruiting employers and matching clients to available positions.

Formerly Cara Operations Limited

• Airline Catering
• Harvey's
• Swiss Chalet
• Corporate Purchasing Responsible for managing the smooth flow of products and menu development process. Upheld HACCP standards at all points from delivery through to production. Quality Assurance auditing throughout.

Responsible for business development including end user independent operators and street accounts. Relationship building with distributor sales reps to drive sales.

Managed food court operations, full service restaurant and licensed kiosks pre & post security in Toronto's Pearson International Airport.

Hired on contract to get operations established with a tight go live date and execute Grey Cup operations at Ivor Wynne Stadium.

Employed part time while completing my undergrad degree.Worked in Foodservice Operations for one year.Promoted to Operations Manager overseeing four licensed outlets and event catering.

Front line operations experience in Food & Beverage both front and back of house. Housekeeping & Concierge

Worked front line operations as a hostess, bartender, server in restaurants, Skyboxes and special event catering. Promoted to manager of Sightlines private members restaurant. Opening team at Gretzky's. Leader for special events including the All-Star Game & the Toronto Blue Jays World Series championship.

Worked in housekeeping in high school and completed a co-op internship including experience in all aspects of the hotel operations. Worked at the Delta Chelsea & Delta Meadowvale.

Professional Certificate, Learning And Development

Diploma, Applied Project Management

Developed applied capability in the Project Management Institute core competencies.

Mba, Hotel And Food Administration

Executive Program

Bcomm, Hotel And Food Administration

Completed Honours Bachelor of Commerce with a Major in Hotel and Food Administration Completed courses in: Finance, Accounting, Food.

Part Time Studies, Professional Cook Training