Jodi Crowell Email and Phone Number

Variety of project types and employers, including IT asset inventory/management, basic bookkeeping, contingency and succession planning, software evaluation, transcription of various media, data analysis, report writing, editing/proofreading, website/social media maintenance, creation/maintenance of digital and hard copy filing systems, research, systems analysis and design, etc.

As Administrative Assistant for the Sexual Assault Nurse Examiner (SANE) program, my daily tasks included scheduling of on-call SANEs, receiving and filing case paperwork, entering data into or preparing reports from our statistical database, preparing blank case paperwork packages; coordinating training sessions, sourcing vendors for goods & services and maintaining our inventory of equipment.We usually hire twice per year but due to COVID-19 have had to do so with increasing frequency. This required me to edit existing job description, arrange for publication/distribution, schedule and book venues for interviews, collect required licensing and other documents to start HR/Personnel files for each successful candidate. Once hired, I facilitated one component of a new SANE's orientation, training them on scheduling, the Answering Service, the online resources, using their assigned equipment and finishing collection of any documents still outstanding for their filesI also put on my IT cap once in a while and assisted co-workers as needed. Liaised with IT company quite extensively to resolve network issues with both computers and VOIP phones, assess IT assets and prepare plans for improvements, as well as collaborated on new user set-up.As we have become a unionized workplace, I have participated as a member of the bargaining committee for our first Collective Agreement. I act as alternate for our Chief Shop Steward as necessary. I have participated in our Labour Management Committee, Staff Celebrations Committee and have assisted at various events such as the December 6th Vigil.

Cash handling, transaction processing, payday loans, cheque cashing, Western Union transactions, bill payments, foreign exchange, money orders, gold purchasing, prepaid Mastercard sales...Non-Customer Facing responsibilities: unofficial in-house computer tech, desktop publishing, various in-store audits, customer retention, brainstorming branch marketing ideas, per-shift responsibilities as store controller providing cash to tellers, balancing vault and required audits and reporting.Providing a great client experience and creating raving fans!

As sole employee/owner, I handled all billable work as clients requested, as well as the usual day-to-day tasks of any business, such as billing, bookkeeping and correspondence.In addition to providing general administrative duties such as payment processing, invoicing and reconciliation, reception, data entry, filing and data management, some other projects of note include: transferring customer domains from one hosting company to a new; facilitating workshops; evaluating software/needs assessment; and court reporting/transcription.It was with a heavy heart that I ceased to operate KeyStrokes in December of 2014. I had a wonderful experience running my own business and extend all my thanks to my clients, co-workers, collaborators and vendors with whom I worked over the years. Its time to put some "life"​ in my "work/life" balance.