• Update and maintain marketing material, such as marketing product sheets, company website, PowerPoint presentations, price sheets, etc.• Design brochures and product images using Adobe Suite products• Create and distribute company memos to multiple sales rep groups• QuickBooks entries, including quotes, sales orders, purchase orders, invoices• Communicate with multiple vendors for stock checks, freight quotes, order placements, etc.• Track orders with freight companies and vendors• Gain product knowledge to sell and give informed answers• Update and maintain project information in CRM software• Answer incoming calls and greet and assist walk in traffic to showroom

• Receive and field inquiries • Plan and coordinate annual users conference• Prepare routine reports from Salesforce.com in support of monthly sales forecasting and performance meetings• Write and distribute company press releases• Redesigned and maintain company website• Provide sales and marketing support to entire company, as well as current customers and prospects• Coordinate quarterly newsletter and distribute• Organize employee trade show attendance• Prepare and send email blasts through eMarketing service to enhance tradeshow booth attendance and to create awareness of company events and webinars

• Served as single point of contact for Plug Power with responsibility to disposition inbound inquiries from prospects, customers and channel partners • Coordinated routine and last-minute travel for sales personnel including logistics (air, hotel, auto)• Prepared ad hoc and routine reports from Salesforce.com in support of weekly sales forecasting and performance meetings• Analyzed marketing needs and provided sales staff and customers with product information and collateral tailored to their specific requirements• Tracked performance against budgets and sales targets and served as liaison to finance organization• Managed and implemented policy and procedures between sales, finance, legal, and customer operations in support of seamless “order to invoice” process• Organized the logistics for Plug Power’s participation in a trade show in the absence of the trade show planner and regularly assisted with other shows

• Coordinated department operations in support of production plans, schedules, database management and inventory tracking• Developed and managed department operating budget including allocation and tracking of spending against specific projects and programs• Coordinated and edited email blasts through eMarketing service to enhance tradeshow booth attendance• Managed marketing initiatives such as photo shoots, wrote key employee biographies, updated letterhead and business cards• Coordinated monthly updates to the employee communication boards, highlighting new employees, empowerment award winners and customer profiles• Served as central liaison for Marketing Communications Department which included offices in Holland and Canada