I worked for Helping Hands for just over 8 months, I left due to going back to college on a full time basis to gain more qualifications.My job involved phoning and interviewing candidates who wish to work in the care industry. I also arranged their training and accommodation. As well as assisting with compliance.

My role & duties included:Build relationships with job centres and other suitable recruitment sources.Post high quality job adverts aligned with GMS brand and department standards.Establish recruitment needs.Make contact with all applicants within 5 days of application.Update applicant spreadsheets with client details, CV's.Update applicant spreadsheet as contact is made to ensure colleagues can track candidate.Communicate with Operations Department to interview candidates.Arrange interviews with candidates - send emailsSend calendar invites to NCM's.Produce Interview packs.Conduct interviews in line with company Recruitment Policy to sites on a national basis as required.General Administration to the HR Department.Produce offer letters.Produce accurate contracts of employment.Send new starter packs to successful candidates.Initial screening and vetting of candidates.Manage leaver's process and produce staff retention figures.I was made redundant from this post as we lost a major contract.

My role in the company involves coordinating with major contracts maximising client portfolios. I regularly exceed targets and was also given the task of finding new clients for Projects Marketing. On a daily basis I would undertake business to business telephone marketing, averaging around 100 calls a day and always hitting target.

I thoroughly enjoyed working face to face with customers, I quickly became top seller for 2 months consecutively. My duties included selling and booking holidays for customers. I was also able to deal with any problems customers in a responsive and helpful manner. I was responsible for updating offers and advertisements and general cleaning in and around the office.My role required excellent communication skills both over the phone and face to face with effective problem solving skills to satisfy customer needs. I was sent to various other branches to assist other teams in need.