I am a passionate leader in business change and process improvement, who is highly organized, committed and who excels in building strong working relationships which is key to my success.I am known for pushing boundaries to help mobilize others to collaborate and problem solve.Using my wealth of knowledge and experience and my personal desire for quality, I ensure that I deliver on business objectives.I gain a lot of satisfaction in overcoming resistance, coaching and supporting people through change.Fixing stuff and making people’s lives easier is what I love!At LeasePlan, I lead a team of Change Managers & Business Analysts. I am responsible for managing the change for our customers, suppliers and people, whilst we digitally transform our organisation. Identifying impacted users (internally and externally) assessing and completing impact assessments & managing any resistance. Identifying and designing training requirements and materials, communication plans and building a change network of change leaders and super users. I am the link between the project and the business and excel at building strong working relationships with affected users and suppliers to support them through the change ensuring benefits are communicated and any risks mitigated.