Jodie Hernon Email & Phone Number

Wellington, New Zealand

Become a part of Fusion Five as a Technical Consultant, utilizing your expertise in cloud computing, Amazon Connect, and contact center solutions to drive innovative customer engagement and operational efficiency.

Auckland, Auckland, New Zealand

• Owner of a company that deliver web design services, I excel in crafting visually stunning websites that elevate brands and drive business success.
• Implement responsive web design principles to ensure optimal user experience across various devices and screen sizes.
• Lead the design and development of visually appealing and user-friendly websites that align with business goals and brand identity.
• Drive business growth by actively engaging in sales and marketing efforts, presenting design capabilities to potential clients, and expanding the client base.

Auckland, New Zealand

• Diagnose and troubleshoot hardware issues on desktops, laptops, and other computer systems.
• Install and configure operating systems, software applications, and updates.
• Assist in the setup and maintenance of local area networks (LANs) & troubleshoot network connectivity issues.
• Implement security measures, including antivirus software, firewalls, & encryption, to safeguard systems & data.
• Implement recovery plans to minimize downtime in case of system failures.
• Maintain detailed records of hardware & software configurations, repairs, & user interactions in Microsoft 365.

Auckland, New Zealand

• Reduced unnecessary expenditures through 100% invoicing accuracy, managing end-to-end product orders and delivery.
• Received excellent productivity ratings and leadership feedback, notably for proactively resolving customer concerns.
• Executed visual merchandising initiatives to successfully increase departmental profit and dependable stock rotation.
• Cultivated a positive, engaging work environment, notably optimizing internal operations and departmental collaboration.
• Coordinated front-end sales to streamline transactions, promote excellent customer service, and balance registers.

Browns Bay, Auckland, New Zealand

• Identified store improvements to recommend process improvements, successfully increasing sales and inventory control.
• Established workload priorities to optimize team efficiency, setting member schedules, rush planning, and ordering.
• Managed team members to build positive working relationships, promoting a culture of customer-centric mindsets.
• Facilitated daily operational needs with food preparation, health and safety quality control, and stocking of products.
• Maintained a productive, customer-friendly environment to streamline food preparation and answer all inquiries.

Browns Bay, Auckland, New Zealand

• Expedited internal food prep and inventory stocking, driving increased sales through resource efficiency and planning.
• Built rapport with customers to strategically resolve complaints, successfully increasing positive ratings and retention.
• Oversaw register management and monies reconciliation, mitigating financial errors and processed timely refunds.
• Increased store productivity through empowering team management, notably achieving all national KPIs and quotas.
• Facilitated food cycle counts to create spoilage and shrink reports, maintaining strict food safety standards and SOP.