Responsible for all facets of operation of a 264 Unit property with over $5.5 million in annual revenue, including recommending and managing capital improvements to increase asset value.Created community marketing with Internet providers and property collateral.Reduced vacancy loss by $100K, while compiling vendor contracts to reduce expenses by $60K in my first year at this property. Assisted with marketing and sale of the entire property to the current owners, including and touring potential investors.Analyze and monitor community marketing conditions and trends, make recommendations to Decron ownership, including strategic rent increases or leasing incentives as appropriate. Work closely with HOA management board to reduce expenses.Responsible for staffing, training and advancement of property management personnel, also mentor and provide training for new managers at other Decron properties in Northern and Southern California. Effectively interpret, evaluate, and manage written and verbal communication between all levels of company management and residents. Manage and plan regular property events for residents.

Property was bought by Decron in 2012 and I was retained as the Property Manager

Responsible for operation of a 210 Unit property with over $4.5 million in annual revenue. Managed property budgets and enforced zero delinquency policies, managed capital improvement projects. Hired, trained, evaluated and supervised all on-site employees. Received the National Customer Loyalty Service Award during the years 2004 through 2010 for best customer service and property quality based on resident surveys. Average rank was 5th out of 400 properties nationwide.