Content Developer
Current• Responsible for transforming clients’ existing training content (slide decks, PDFs, videos, etc.) into effective learner-focused eLearning modules.• Conveyed complex concepts in a conversational, easy-to-learn manner.• Delivered effective lessons within the established, sometimes short timeline, while managing multiple projects.• Collaborated with Project Sponsors to discover how to best align lessons to customer needs.• Partnered with internal stakeholders to coordinate delivery and strategize on customer training programs.• Lessons go through a quality review before they are submitted to the customer. I have received an overall quality review score of 97% that is broken down into three categories; a Learner Experience score that evaluates communicating learning concepts effectively that are instructionally sound at 98%, a Lesson Construction score that ensures lessons are grammatically correct and follow approved style guides at 95%, and a Lesson Completion score that makes sure the lesson is completed in accordance with project plans and meets customer expectations at 99%.• Technologies used include Lessonly, Microsoft Office, Google Workspace, Descript, Workfront, Canva, and Keynote.