Rave J Email & Phone Number

Singapore

Singapore

Jakarta, Indonesia

- Provide and generate reports regarding in-game inquiries, irregularities and bugs, current events, technical issues, etc.- Cooperate with other team divisions (HQ, Product, and Community) to maximize work efficiency.- Responsible for Daily tickets through Zendesk and escalated reports via JIRA.- Localization for EN-ID languages responsibility.- Resolve customer problems by clarifying and identifying the customer’s inquiries, determining the cause of the problem, selecting and expanding correction or adjustment, following up to ensure resolution. The result achieved is player satisfaction with the services provided in a professional manner.The games that are my obligation and responsibility are Ragnarok Online Mobile, Sausage Man, and Flash Party.

Depok, West Java, Indonesia

- Managing 2 Store in 1 Management, in order for running perfectly.- Managing Daily, Weekly, and Monthly Report.- Managing Administration Online Store (Shopee, Instagram).- Hire and Train New Workers.- Responsible for Customer Complaints in a Professional Manner.- Responsible for Warehouse Products Check, Stock Opname. -Upscaling Scales per Month by Promoting, Offer, etc.- Innovating and Increase Sales Performance in Pandemic Situation by Attending a Bazaar Event.

Depok, West Java, Indonesia

- Responsible for Keeping Store in Good Shape. - Responsible for Products Check-in Display.- Opening and Closing the Store- Serving a Customer (Communicating, Selling, and Input Sales Record)

Central Jakarta, Jakarta, Indonesia

- Maintaining Cashflow, Financial Records, Worker, and Student Absent.- Scheduling Attended Class.- Following-up Customer for More Offer and Newcomer Join.- Organize One Branch, located in Gunung Sahari. - Answering incoming calls, Texts, Messages about Questions, and Complaints.