Responsibilities:• Schedule pre-operative assessments of patients.• Obtain medical history, reports, etc. from other healthcare providers.• Theatre bookings.• Generate quotations and obtain consents for scheduled patients.• Capture and manage patient information in compliance with POPI.• Manage billing, rejections, PMB’s, WCA. • Debt collection, liaise with medical aid and patients to resolve outstanding accounts.• Hand over delinquent accounts for further action when necessary.• Accept cash and card payments from patients. • Process payments from medical aid and patients.• Month-end and reports for auditors.• Administration and maintenance of pharmaceutical inventory as necessary.• Monitor online reviews, ensuring a positive digital image.• Implement and execute marketing initiatives.• Register with medical aids, medical aid contracts, assist with access to Pathology app and Radiology Pax System.• Maintaining the CPD register.Software: Elixir Live, MS OfficeAccomplishments:• Consistently praised by patients for exceptional service, while maintaining excellent debtors with no bad debt.

• Start building connections by making calls, sending emails, and meeting specialists in person to promote services and secure bookings.• Maintain and nurture relationships with existing specialists while actively seeking new business opportunities.• Identify and coordinate with available anaesthetists within the group to provide assistance to specialists.Software: MS Office, Google SheetsAccomplishments:Initiated connections on day one, paving the way for immediate impact.

Engaged in part-time roles across various medical disciplines, enhancing my expertise in practice management software such as Astrocyte, GoodX, Elixir Live, MedEdi, Medemass, Panacea, and Vericlaim. Gained hands-on experience in Anaesthetics, General Surgery, Internal Medicine, Obstetrics and Gynaecology, Paediatrics, Orthopaedics, and Urology.

Responsibilities:• Schedule pre-operative assessments of patients.• Obtain medical history, reports, etc. from other healthcare providers.• Theatre bookings.• Assist during in-room medical procedures, for chronic or acute epidurals for lumbar pain.• Generate quotations and obtain consents for scheduled patients.• Assist patients with authorisations, gap claims.• Capture and manage patient information in compliance with POPI.• Manage billing, rejections, PMB’s, WCA. • Debt collection, liaise with medical aid and patients to resolve outstanding accounts.• Hand over delinquent accounts for further action when necessary.• Accept cash and card payments from patients. • Process payments from medical aid and patients.• Month-end and reports for auditors.Software: Elixir Live, MS Office Accomplishments:• I consistently achieve the highest collection performance in the practice, with my three doctors always ranking in the top three among the nine doctors, without exception.