Jodie Dickens Email & Phone Number

As one of the UK's largest and longest established apprenticeship training providers, Babington hold a 'Good' rating from Ofsted and are proud to help organisations and individuals unlock their potential, and make skills really work for them.We’ve been delivering market-leading learning and talent solutions for over 40 years, helping organisations attract and grow talent, and individuals find rewarding career paths.Our apprenticeships utilise the latest learning methodologies, put learner experience at their core, and can be contextualised to fit specific businesses and industries. Our offering spans accountancy, compliance, business administration, customer service, HR, L&D, coaching, project management and leadership & management apprenticeships, and professional qualifications.A dedicated account manager, I consult with apprenticeship levy paying organisations on how to fully utilise their funds, whilst complimenting existing talent development and learning & development activities, and enhancing future skills strategies.

Working under the Intequal brand as part of the wider Lifetime Training group, my position involved engaging with businesses to discuss their IT, digital & data apprenticeship training needs, and educating them on the advantages and benefits of apprenticeships. Intequal, acquired by Lifetime Training in 2021, are specialists within the IT, digital and technology apprenticeship training space.Helping businesses of all sizes with strategy, apprenticeship funding and apprentice recruitment, they offer their employer partners an end-to-end service. Maintaining a Grade 2 ‘Good' Ofsted rating, they have been commended for high quality curriculums and programmes that address local and national digital skills shortages.Due to their emphasis on quality and learner experience, 98.5% of learners successfully complete their apprenticeship programmes.

Employed by Randstad Sourceright as a Senior Consultant, my time was spent on secondment to one of their clients (a global financial services firm called Fidelity International), as their Apprenticeship Programme Manager.

Employed by Randstad Sourceright as a Senior Consultant, I was on secondment to global financial services firm Fidelity International, as their Apprenticeship Programme Manager.This role required me to implement methods in which apprenticeship levy funds were used more effectively, by introducing an Accredited Learning Programme across Fidelity International’s UK arm of the business. This involved building an understanding of and mapping standards to the different business areas (inclusive of apprenticeship programmes from levels 3 through to 7 across leadership & management, financial services and business support functions such as HR, L&D, IT/digital & technology and sales, marketing & procurement, etc.), collaborating with the Early Careers, Learning & Development and Talent Acquisition teams, pitching/presenting and promoting the offering to stakeholders at varying levels, liaising with external training providers, overseeing the internal recruitment of existing employees onto relevant standards, and ensuring longevity of the programmes by assessing how else these could be leveraged across the company. This subsequently evolved into assisting with introducing apprenticeships to the company’s offices in India, for which I mapped and developed curriculums too.Here I enhanced my skills in stakeholder management and operations, and built skills in project management, programme management and curriculum mapping, design and development.

Impact Futures and The Childcare Company support clients and learners by developing and delivering high-quality training programmes. They specialise in the delivery of apprenticeships and other vocational training routes into healthcare, childcare, business services (such as administration, customer service, leadership & management) and IT/digital. Within this position, I headed up a team of recruitment resourcers and implemented an efficient, effective process to source fresh, new talent for employer partners in a timely manner, collaborating with other departments across the wider business too. A very fast-paced and diverse post, it involved working to deadlines and meeting targets.I would liaise with employers to take on new apprenticeship vacancies, advising them of the best programmes for their needs, guiding them on how to use their DAS account and utilise levy spend. I would also work with candidates by sourcing and screening them, and providing information, advice & guidance where applicable. As well as this, I oversaw the recruitment of our internal apprentices.This role saw me enhance my collaboration skills, and build skills in leadership, people management and operations.

As an IT & Digital training specialist, Intequal (formerly IT Skillsman) works to deliver apprenticeship training under the Microsoft Apprenticeship Programme. They deliver commercial courses too.They are RoATP listed and a member of the AELP.In their most recent Ofsted inspection done in February 2020, they were rated 'Good'.My role at Intequal as an Apprenticeship Recruiter was to source, screen and interview suitable candidates for Microsoft Apprenticeship Programme vacancies in IT within affiliate companies. Part of this involved attending jobs, apprenticeships & careers fairs, always on the lookout for technical talent, along with CV searching, establishing contacts such as careers advisers and conducting talks and employability workshops at schools & colleges/sixth forms too. I undertook Safeguarding & Prevent training to supply pastoral care to current apprentices on programme also, providing support, advice and guidance to those who may need it and making sure that their apprenticeship is enjoyable. I completed Health & Safety and Equality & Diversity training during this time as well. I studied both a Level 3 and a Level 4 Recruitment course here, gaining a Pass with Distinction in both. Within this position, I built skills in communication & interaction, sales and marketing, and my confidence grew, particularly around meeting new people and speaking to large groups of people/public speaking.

Having been promoted from Property Marketing Administrator to Inventories & Property Inspections Team Leader, myself and my colleague dealt with Inventories and Property Inspections up and down the country, offering a quick turnaround, high quality service and professional reports. In this role, I was responsible for managing the Lettings Administration department, establishing and maintaining a high quality, professional service for existing clients and new business, overseeing account management, recruiting inventory clerks nationwide and overall making sure that the department ran as efficiently and effectively as possible and that the inspections undertaken/reports generated were accurate and of the best possible standard. During this time, I continued to build on my professionalism and learnt how to account manage, but also gained leadership & delegation skills. I learnt how to motivate a team, keep them on target and how to effectively meet deadlines, working to KPIs and SLAs.

Ongoing since 2007, Evolve operates on a nationwide basis as an outsource to the property industry with a high standard of quality and customer service.As a member of the Property Marketing team, myself and my colleague dealt with:- EPCs (Domestic, Commercial & Solar)- SAP EPCs- Home Reports- Valuations- Marketing Packs- Floorplans- Photography- Photo Editing- Property Particulars- Accompanied ViewingsProducts/services available from the Inventories & Property Inspections team include:- Inventories (Furnished/Unfurnished)- Check Ins and Check Outs- Mid Term Inspections - Vacant Property Inspections- Occupancy ChecksEvolve is also a registered Green Deal Advice Organisation, providing Green Deal reports and undertaking Eco work.In this role, I was responsible for processing the photos, floorplans and energy reports, etc. for properties in the Sales Administration department as a Business Admin apprentice. I carried out some project work for one of the biggest clients at the time and during the early stages of the Green Deal. Within this position, I built on my professionalism, organisation, time management & prioritisation skills. I was nominated by my employer for the National Apprentice of the Year Award in 2013.

My 2 weeks of work experience on reception here in March 2009 led to a part-time post as receptionist for nearly 3 years, alongside my studies at school and college.I undertook general office/admin duties such as filing, data handling/entry and booking appointments, etc. Within this position, I developed organisation, time management and general administration skills, as well as gaining confidence when speaking over the phone and to clients face to face.

Level 4 Certification, Recruitment Consultant, Passed

Level 2 Certificate, Hr & Employment Law, Passed With Distinction

Level 3 Diploma, Recruitment Consultant, Passed With Distinction

Level 3 Nvq Certificate, Customer Service Management, Passed

Level 3 Nvq Certificate, Business & Administration, Passed

ICT Functional Skills - Passed

Level 2 Nvq Certificate, Business & Administration, Passed

ICT Functional Skills - Passed

Btec Level 3 National Diploma, Business Studies, Triple Distinction Star*

Activities and Societies: Setting up and running a small businessWorkskills - Passed

Gcses

English Language - B English Literature - B Maths - C Triple Science - C Psychology - C Geography - B Spanish - D Religious Education - C.