Jodie Dingwall Email & Phone Number

United Kingdom

Hook, England, United Kingdom

. Managing and building strong relationships with VIP clients, and HNWI/ UHNWI. Offering bespoke travel itineraries and personalised luxury travel services. To work with clients on a variety of lifestyle requirements, by securing exclusive items, restaurant reservations, tickets to sporting events and luxury / VIP experiences.

Hook, England, United Kingdom

. Managing all aspects of event planning, meeting strict deadlines and budget demands. Oversee client experiences from conception through to post-event, managing on-site preparations, event production, and event breakdown, ensuring consistent, high-level service throughout all phases. Nurture and build relationships with clients, venues, and other industry.

Farnborough, England, United Kingdom

• Screening all calls and enquiries for the MD
• First point of contact for anyone calling, emailing or visiting the Managing Directors office
• Making quick and confident decisions for the business in the Managing Directors absence
• Diary and inbox management for the Director, Head Chef and Restaurant Manager
• Coordinating and managing the office supplies
• Managing the MD’s expenses.

• The first point of contact for all guests to the house, visiting for lunch, afternoon tea, dinner, or drinks
• Overseeing all private events, restaurant guests and resident guests welcome and experience at Cliveden
• Booking events and dinners for VIP guests and residents of the hotel
• Printing and maintaining function sheets, reservations sheets, restaurant menus, bar lists F&B & Housekeeping department
• Showing potential private event clients and guests around the property
• Coordinating great hall, lounge and bar area of the hotel and ensuring smooth 5* service at all times

• Being the first point of contact for anyone enquiry about a stay or activities at Cliveden House
• Proactively transferring and directing calls to the correct departments within the hotel (.i.e. residents, management offices, reservations, special events)
• Taking bookings for Hotel reservations, Lunch, Afternoon Tea, Dinner reservations and all boat hire bookings.
• Working with Travel Agents to organise itineraries for long stay guests (i.e. out of house reservations, organising transport for guests and tickets to various events.
• Creating daily charts to track progression of the reservations team and to highlight upcoming busy periods.
• Carrying out detailed checks on all reservations in the form of a 7 day check, a 48 hour check