Jodie Parman Email & Phone Number
Who is Jodie Parman? Overview
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Jodie Parman is listed as Fraud Investigator Manager at Refundee Ltd, based in Lincoln, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jodie Parman.
Jodie Parman previously worked as Manager at Refundee Ltd and Fraud Investigator at Refundee Ltd. Jodie Parman holds Bachelor Of Arts (B.A.), Photography, 1:0 from University Of Central Lancashire.
Email format at Refundee Ltd
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About Jodie Parman
Strong communicator with a demonstrated history of working in hospitality, insurance and the telecoms industry. Creative and driven professional with a Bachelor of Arts (B.A.) focused in Photography from University of Central Lancashire. Currently leading onboarding at Cuckoo broadband.
Listed skills include Writing, Commercial Photography, Skilled Multi Tasker, Studio Photography, and 19 others.
Jodie Parman's current company
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Jodie Parman work experience
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Fraud Investigator
Onboarding Specialist
- Leading onboarding for customer service staff at Cuckoo Broadband- Designed and implemented new knowledge database, improving accessibility, reducing both average handle time and first/one touch resolutions- Owned processes and policies across customer operations- Lead all partner onboarding
Broadband Eggspert
- Acted as a senior team member for both internal and external relationships, being the final point of contact for all escalation types (including weekly cadence meetings to ensure standards were maintained with partners)- As the 3rd most tenured hire, I worked alongside leadership to create and maintain customer service culture. - Implemented best practices for agent tasks creating and maintaining better workflows for more efficient tasks per hour
Customer Service Specialist
- Maintained call management across contact centre, completing up to 100 calls a day with varying issues and complexities- Maintained standards across business interactions for regulatory compliance within finance (Data privacy, Vulnerability, Duty of care)- Worked alongside site leadership on process and policy improvements across customer service (including pilot schemes)
Waitress
Photographer
Sales Assistant
Photographer
Sales Assistant
Jodie Parman education
Bachelor Of Arts (B.A.), Photography, 1:0
Education record
Frequently asked questions about Jodie Parman
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What company does Jodie Parman work for?
Jodie Parman works for Refundee Ltd.
What is Jodie Parman's role at Refundee Ltd?
Jodie Parman is listed as Fraud Investigator Manager at Refundee Ltd.
Where is Jodie Parman based?
Jodie Parman is based in Lincoln, England, United Kingdom while working with Refundee Ltd.
What companies has Jodie Parman worked for?
Jodie Parman has worked for Refundee Ltd, Cuckoo, Esure, Meat Inc, and The Ships Photographer.
How can I contact Jodie Parman?
You can use AeroLeads to view verified contact signals for Jodie Parman at Refundee Ltd, including work email, phone, and LinkedIn data when available.
What schools did Jodie Parman attend?
Jodie Parman holds Bachelor Of Arts (B.A.), Photography, 1:0 from University Of Central Lancashire.
What skills is Jodie Parman known for?
Jodie Parman is listed with skills including Writing, Commercial Photography, Skilled Multi Tasker, Studio Photography, Sales, Graphic Design, Adobe Creative Cloud, and Event Photography.
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