Jodie Sullivan Email & Phone Number

Lead and support regular strategic and high-level discovery discussions with clients to review application use and to design methods for optimizing use of application.Plan and monitor the progress of client integration, enhancement, implementation, and identify expansion projects. Ensure the delivery of projects on time and support the overall health of the client.Harbors close relationships with key stakeholders and provide continuous education to ensure overall product and service satisfaction.Keeps abreast of product functionality, roadmap, and trends in the industry and advises clients accordingly.Serves as a bridge between SAP Fieldglass services and the client. Understands and communicates client support decisions. Uses the knowledge achieved by solving a business problem within one client case to help achieve solution in other client cases.Supports client maturity by working with Business Intelligence Solutions group to review current client programs, identifying areas of improvement, and presenting recommendations for optimizing the client's design or configuration.SAP Fieldglass’ Software-as-a-Service technology helps companies around the world better manage their flexible workforces, including contractors, temporary workers and service firms managed under Statements of Work.