Jodie Watkins Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida Area

I has taken me 22 years of underwriting and processing to realize it was time to move over to the sales side.Currently I am very happy as a mortgage loan officer working for one of the best mortgage companies in the industry. We offer all programs including FHA, VA, USDA, jumbo, renovation programs including VA renovation. Licensed in all of Florida. Call me for you next home purchase or refinance.

Production Support Manager, Carrington Mortgage Services May 2014 - Present • Manage a team of 8 account managers to meet performance targets within the wholesale lending division. • Ensure account managers complete training and actively coach associates to adhere to policies and procedures. • Maintain wholesale operations to ensure all service level agreements for the external customer are satisfied and documented. • Act as a liaison between Sales, Underwriting, Funding and Account Manager functions. • Ensure appropriate staffing levels and appropriate back up is available at all times.

2530 Devine Street, Columbia, Sc 29205

VP Underwriting Manager, Homeowners Mortgage August 2015 – Present• Manage a team of 11 remote underwriters to meet daily goals ensuring compliance with established policies and procedures in accordance with Fannie Mae, Freddie Mac, FHA, VA, USDA and Jumbo guidelines.• Responsible for daily operations management including staffing, coaching, performance management and managing daily work load leveling of new production and conditions for both the retail, correspondent and broker channels. • Manage scenario desk providing guidance to customers with unique or difficult file scenarios that are outside of the box making exceptions where appropriate insuring a salable loan. • Manage the process of research and providing clarification for all underwriting investor and post-closing kickbacks.• Manage the efficiency process of making sure files coming in are complete and underwriters are working on files that are in fact ready for review. • Clarify all QC and QA file hits using findings as a tool to train and coach the whole uw team.

8100 Nations Way, Jacksonville, Fl 32256

Wholesale/Correspondent ROC Performance Manager, EverBank March 2012 - October 2013• Managed Operational Management Teams to ensure the quality of work produced was in compliance with business unit needs and corporate policy standards. • Facilitated driving consistent operational performance and efficiency strategies across three Wholesale and Correspondent Regional Operations Centers (ROC). • Provided leadership on the continued growth, development, efficiency, cost reduction, and increase quality of Regional Operations Center (ROC) to support all Wholesale and Correspondent Operations. • Maintain quality within the departments by enforcing operational policies and procedures, reporting needed changes and insuring compliance with Federal and state regulations. • Provided training support for all operational roles in all ROC’s. • Identified performance gaps and opportunities and implement strategies to address. • Provided back up support when Regional Operation Managers are unavailable.

Wholesale/Correspondent Conventional Underwriting and Processing Manager, Florida Capital Bank Mortgage March 2008 - February 2012• Managed a team of underwriters and junior underwriters ensuring compliance with established policies and procedures and achieved $300-350 MM monthly closed loan volume.• Credit authority up to 1.5 million.• Approved exceptions to complex loans and make final decisions outside of the stated guidelines. • Responsible for operations management including, staffing, coaching, performance management as well as support for 45 Account Executives and 5 Regional’s in 47 states with scenarios, rushes and load leveling of production.