Jodi Henderson Email & Phone Number

Chantilly, Virginia, US

- Meet with customer to collect requirements - Complete project documentation in support of IRS Enterprise Lifecycle (ELC) process- Create additional documentation, such as workflow diagrams and screen mockups, needed by the development team

Bethesda, MD, US

• Meet with customer to collect requirements
• Complete project documentation in support of IRS Enterprise Lifecycle (ELC) process
• Create additional documentation, such as workflow diagrams and screen mockups, needed by the development team

• Manage project; establish monthly development goals, keep up with team progress, communicate progress to stakeholders
• Understand existing processes and make recommendations for improvement; serve as SME for the development team
• Act as Product Owner and manage Product Backlog
• Facilitate communication with customer, users, developers and management on every aspect of the project
• Document requirements in the form of user stories, workflow diagrams, mockups/wireframes, and any other format users or developers need
• Give presentations to stakeholders, as needed, including demos of system functionality

Bethesda, MD, US

• Conduct meetings with customer to collect and validate requirements
• Complete project documentation in support of IRS Enterprise Lifecycle (ELC) process
• Create additional documentation, as needed by development team, to facilitate development
• Participate in design sessions to ensure traceability from requirements to design
• Prepare test cases and perform QA testing

Austin, Texas, US

• Primary liaison between customer and development team
• Learn existing system and document requirements in the form of use cases
• Perform QA testing

Prosper, TX, US

• Conduct requirement-gathering interviews with customer
• Translate business problems and needs into formal requirements documents (including use cases)
• Collaborate with Architect and Developers in defining system requirements and in system design meetings
• Verify traceability of requirements in design and test plan documents
• Prepare training material and lead training sessions
• Prepare test scripts and perform QA testing; ensure system outcomes align with requirements

• Manage client projects, including new client implementations as well as new products for existing clients; involved coordination of internal and external resources from kickoff meeting through post-mortem review
• Interact extensively with clients and staff, identifying existing and potential problems with system data and/or programs
• Coordinate and facilitate meetings with internal team and clients; document outcomes and distribute to team; follow up on outstanding deliverables as needed
• Evaluate changes that users recommend; act as user advocate and direct team on bringing to fruition
• Gather requirements to facilitate development of client-specific web-based enrollment systems; document and maintain requirements in Covantage Planning Guide
• Create test cases and perform QA testing; ensure transactions processed through enrollment system align with requirements

• Directed client service efforts for fully-insured and employee leasing clients
• Prepared marketing tools and presentations for clients; gave presentations as needed
• Developed proposals for prospective clients
• Participated in “Next Generation” database conversion project as a liaison between technical staff and user communities
• Managed tracking of system enhancement requests and testing of changes
• Coordinated efforts to redesign company website

Mba, Information Systems

Bachelor Of Arts, History