Jodi Jordan Cprp Email & Phone Number

United States

• Operations: Responsible for Responsible for overseeing the daily operations of Longview Community Center, a 60,000 square foot community center and the Lovell Community Center, a 58,000 square foot community center that includes a child-care area, gymnasium, welcome desk, indoor aquatics, fitness and cardio area, and maintenance/custodial services, as well as Summit Waves an outdoor aquatic facility that includes an 8,000 s ft wave pool, 904 ft action river, 2 slides, activity pool and a lap… Show more • Operations: Responsible for Responsible for overseeing the daily operations of Longview Community Center, a 60,000 square foot community center and the Lovell Community Center, a 58,000 square foot community center that includes a child-care area, gymnasium, welcome desk, indoor aquatics, fitness and cardio area, and maintenance/custodial services, as well as Summit Waves an outdoor aquatic facility that includes an 8,000 s ft wave pool, 904 ft action river, 2 slides, activity pool and a lap pool with diving boards.• Project management: Taken lead on multiple department projects, Serve on multiple special tasks forces for the City of LS and the Parks and Recreation department• Budgeting: Preparing, administering and monitoring three facility budgets for a total of $3.4m.• Inclusion: Serve as the Inclusion Coordinator for the department; including grant writing, granting inclusion requests, evaluating care-giver access and working with inclusion partners.• Build Relationships: Working relationships with community partners, work closely with MCC-Longview Administration, Jackson County Parks and Recreation, Chamber of Commerce, YMCA Challenger program, and Lees Summit R7 School district.• Talent management: Directly supervise 3 full time managers who oversee full 6 full time supervisors and 300 part time employees; • Customer Service: train front line staff and supervisors in customer service, ensure customers are followed up with within 24 hours, developed difficult patron training for the department• Safety: Maintain the physical environment of the facilities, including preventative maintenance. Responsible for all safety procedures, training and involvement of all emergency decisions; Review emergency operations manuals and train staff quarterly on all procedures.• Special Events: experience with a variety of special events• Volunteers: serve as the volunteer coordinator for Lees Summit Parks and Recreation department, Show less

Lee'S Summit Missouri

Responsible for overseeing the daily operations of a 58,000 square foot community center that includes a child-care area, gymnasium, welcome desk, racquetball courts, community rooms, fitness and cardio area, and maintenance/custodial services. This includes maintaining the physical environment of the facility; coordinating the scheduling, set up and supervision of all facility rentals and special events; overseeing the planning of teen programs, health and wellness programs; providing… Show more Responsible for overseeing the daily operations of a 58,000 square foot community center that includes a child-care area, gymnasium, welcome desk, racquetball courts, community rooms, fitness and cardio area, and maintenance/custodial services. This includes maintaining the physical environment of the facility; coordinating the scheduling, set up and supervision of all facility rentals and special events; overseeing the planning of teen programs, health and wellness programs; providing spectator supervision; marketing and coordinating services; handling emergency decisions; and preparing, administering and monitoring the center’s budget. Show less

Raytown, Mo

Accountable for an annual budget $1.9 million Directly responsible for raising $30,000 for the Annual Mission CampaignEstablished a Community Mission Board dedicated to ensuring Community Collaborations.Successfully led 12 trainings, certifying over 300 employees; Member Experience and Member Engagement strategies.Developed collaborations with the following businesses and organizations; Education and Girls on the Run. Provide leadership to 90 part time employees and 5 full… Show more Accountable for an annual budget $1.9 million Directly responsible for raising $30,000 for the Annual Mission CampaignEstablished a Community Mission Board dedicated to ensuring Community Collaborations.Successfully led 12 trainings, certifying over 300 employees; Member Experience and Member Engagement strategies.Developed collaborations with the following businesses and organizations; Education and Girls on the Run. Provide leadership to 90 part time employees and 5 full time directors. Ensuring customer service procedures and policies are trained, coached and held to high standard.Selected on numerous committees and tasks forces including but not limited to Membership Cabinet team, Express YMCA Task Force, Women Leadership Focus Group, Healthy Living Experience, and the Cross Divisional Marketing team.Successfully led the Youth and family program team which includes 16 professionals.Implemented and delivered Member Appreciation Programs for the Association. Assisted in development of Mission driven programs such as Night Courts, Challenger Sports and Hang Time.Played key role in cross marketing and collaborating with each department area to ensure high quality and highly valued programs.Developed an employee recognition program, rewarding employees for a high standard of service.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with members, and maintenance of member and group accountsSuccessfully led multiple grassroots efforts to maximize membership campaigns and program enrollment.Scheduling, facility maintenance and managerial duties within the center.Responsible for maintaining relationships and collaborations with the community partners. Overseeing and training volunteers. Empowered to facilitate interviews and distribute financial assistance funds to families in need. Show less

Lees Summit, Missouri

In addition to managing the Richard C Green Sr YMCA facility I also managed the Lee's Summit YMCA Express as a sister facility.Provide leadership to 90 part time employees and 5 full time directors. Ensuring customer service procedures and policies are trained, coached and held to high standard.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with members, and maintenance of member and… Show more In addition to managing the Richard C Green Sr YMCA facility I also managed the Lee's Summit YMCA Express as a sister facility.Provide leadership to 90 part time employees and 5 full time directors. Ensuring customer service procedures and policies are trained, coached and held to high standard.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with members, and maintenance of member and group accountsSuccessfully led multiple grassroots efforts to maximize membership campaigns and program enrollment.Scheduling, facility maintenance and managerial duties within the center.Responsible for maintaining relationships and collaborations with the community partners. Overseeing and training volunteers. Empowered to facilitate interviews and distribute financial assistance funds to families in need. Show less

Independence, Missouri

Accountable for an annual budget $1.2 million Directly responsible for raising $60,000 for the Annual Mission CampaignProvide leadership to 70 part time employees and 4 full time directors. Ensuring customer service procedures and policies are trained, coached and held to high standard.Selected on numerous committees and tasks forces including but not limited to Membership Cabinet team, Group, Healthy Living Experience, and the Cross Divisional Marketing team.Implemented and… Show more Accountable for an annual budget $1.2 million Directly responsible for raising $60,000 for the Annual Mission CampaignProvide leadership to 70 part time employees and 4 full time directors. Ensuring customer service procedures and policies are trained, coached and held to high standard.Selected on numerous committees and tasks forces including but not limited to Membership Cabinet team, Group, Healthy Living Experience, and the Cross Divisional Marketing team.Implemented and delivered Member Appreciation Programs for the Association. Played key role in cross marketing and collaborating with each department area to ensure high quality and highly valued programs.Developed an employee recognition program, rewarding employees for a high standard of service.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with members, and maintenance of member and group accountsSuccessfully led multiple grassroots efforts to maximize membership campaigns and program enrollment.Scheduling, facility maintenance and managerial duties within the center.Responsible for maintaining relationships and collaborations with the community partners. Overseeing and training volunteers. Empowered to facilitate interviews and distribute financial assistance funds to families in need. Show less

Kansas City, Missouri

Reported Directly to the Center ExecutiveAccountable for an annual budget Membership and Youth and family budgets.Assisted responsibility in raising $30,000 for the Annual Mission CampaignProvide leadership to 30 part time employees. Ensuring customer service procedures and policies are trained, coached and held to high standard.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with… Show more Reported Directly to the Center ExecutiveAccountable for an annual budget Membership and Youth and family budgets.Assisted responsibility in raising $30,000 for the Annual Mission CampaignProvide leadership to 30 part time employees. Ensuring customer service procedures and policies are trained, coached and held to high standard.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with members, and maintenance of member and group accounts.Direct supervision of the Youth and Family department managing of the Child Watch area, Supervising 20 part time staff, Facilitating Youth Programs, Kids Night Out, Teen Nights and Special Events. Managed Room Rentals and Birthday PartiesServed as a Director on Duty for the Facility Responsible for maintaining relationships and collaborations with the community partners. Overseeing and training volunteers. Empowered to facilitate interviews and distribute financial assistance funds to families in need. Show less

Blue Springs, Missouri

Reported Directly to the Center Executive of the Facility.Accountable for the Membership Budget.Provide leadership to 20 part time employees. Ensuring customer service procedures and policies are trained, coached and held to high standard.Implemented and delivered Member Appreciation Programs for the Center.. Played key role in cross marketing and collaborating with each department area to ensure high quality and highly valued programs.Developed an employee recognition… Show more Reported Directly to the Center Executive of the Facility.Accountable for the Membership Budget.Provide leadership to 20 part time employees. Ensuring customer service procedures and policies are trained, coached and held to high standard.Implemented and delivered Member Appreciation Programs for the Center.. Played key role in cross marketing and collaborating with each department area to ensure high quality and highly valued programs.Developed an employee recognition program, rewarding employees for a high standard of service.Direct supervision of the Membership Department. Which includes recruitment of new members and groups, retaining members, maintaining relations with members, and maintenance of member and group accountsSuccessfully led multiple grassroots efforts to maximize membership campaigns and program enrollment.Responsible for maintaining relationships and collaborations with the community partners. Overseeing and training volunteers. Empowered to facilitate interviews and distribute financial assistance funds to families in need. Show less

Raytown, Mo

Reported directly to the Center Executive of the Center.Repsonsiblities included:Overseeing the budget for the departmentManaging of the Child Watch area. Supervising 20 part time staffFacilitating Youth Programs, Kids Night Out, Teen Nights and Special EventsManaged Room Rentals and Birthday PartiesServed as a Director on Duty for the Facility

Raytown, Mo

Reported directly to the Vice President of Sports.Responsiblities included : developing teams, hiring referees, recruting volunteer coaches, securing locations for practice and game location, ordering uniforms, ordering supplies and equipment, hosting information meetings and attending to customer concerns and issues in timely manner.Personally ran Biddy Sport Programs

Kansas City, Missouri

Reported directly to the Sports DirectorAssisted in responsiblities such as: developing teams, hiring referees, recruting volunteer coaches, securing locations for practice and game location, ordering uniforms, ordering supplies and equipment, hosting information meetings and attending to customer concerns and issues in timely manner.Also responsible for running Biddy Soccer.

Saint Joseph, Missouri

Teacher for La Petite Academy Preschool.Worked in Nursery, One's, Two's, Three's and School Age Classrooms.Obtained CDL to drive Daycare van to and from school and on field trips.Ran summer camp session for school age children.

Bachelor Of Science, Recreation Administration

General Ed, General Studies