Recruit and pursue new partnership programs for Victory Junction, in the form of: weekend programs, day programs, retreats, facility rentals, etc. Once new partnerships are acquired, work to meet the partner's needs by walking them through the contract, scheduling, and logistics of the event. Develop and maintain strategies for retention and growth of partnerships while helping to maintain that VJ meets all accreditation standards.

Planned and executed Victory Junction family weekends in the Fall and Spring, including but not limited to: planning themed activities, working with partners to create schedules, managing family weekend staff, coordinating with other departments, etc. During summer camp, focus shifted to Special Events and logistics such as arrival and departure days, campfires, NASCARnival, stage day, etc. Primary duties included working with outside partners and special guests to meet needs of weekends and on-site events.

Traveled to Children’s Hospitals in South Carolina to provide camp experiences through bedside visits with patients, camp days in playrooms, and Special Events such as Reach Carnivals. Also visited partnering Ronald McDonald Houses to provide programming to families through arts and crafts, games, and socialization.

-Performs supervisory and administrative work in planning, organizing, and directing special interest recreational activities and programs-Assists in the maintenance of park buildings, and other facilities and ball fields used by the Department of Recreation and Parks-Coordinates, prepares, and distributes information relating to operation of a large county-wide recreation and parks department-Oversees the booking, scheduling, and set-up/tear-down of the Foothills Higher Education Center Conference Center, and break-out rooms for department use, county-use, and to individual entities-Deals with all aspects of Contract Management for aforementioned rentals

-Display a friendly, helpful and positive disposition.-Provide customer service that is thorough, timely, organized and accurate.-Help ensure the Y is meeting member and participant needs by utilizing good listening skills, attentiveness, objectivity and patience in all situations.-Place members and participants as the first and highest priority showing kindness and compassion at all times.-Demonstrates the Y core values of caring, honesty, respect and responsibility through all daily activities and responsibilities.-Implements membership strategies that promote recruitment of new members and retention of existing members. Organizes assigned staff to support membership development and retention goals. Identifies and resolves problem areas to ensure member satisfaction.-Conducts ongoing assessment of staff functions to determine required core competencies and skills; and designs and implements training as needed. Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance.-Promotes program and membership enrollment in interactions with existing and potential members.Coordinates program registration, including logistics to support phone, walk-in and web registration. -Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances.-Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff.-Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.-Follow Member Services Guidelines for Member Services Representatives, Front Desk EmergencyAction Plan-Pool Emergencies, and observe Emergency Information postings.-Load and manage data on the YMCA of NWNC Wilkes Family YMCA MobileApp.-Perform other related duties as required and assigned.

-Acted as Birthday/Facility Party Host at Pro 3:5 Sports Academy.-Organized, facilitated, and supervised large group games for birthday parties, school parties, or other rentals of the space.-Interacted with Birthday Guest and parents to provide a party specific to needs and desires of family.-Coordinated party room set-up and distribution of food acting as Party Host.

• Plan and implement positive sports and play based programming during recess, Class Game Times, and out-of-school programming including the Junior Coach Leadership Program, Interscholastic Developmental Sports Leagues, and Community Engagement Initiative Projects at a low-income elementary school.• Create a safe and inclusive playground environment through structure and organization.• Conduct a youth leadership development program through curriculum instruction and game facilitation.• Recruit and coach students for developmental sports leagues – specifically focusing on engaging girls.• Recruit and coordinate volunteers to build school community, as well as plan and implement Community Engagement Initiative Projects that serve the immediate local school community and push inclusivity of families and community members.• Maintain communication and serve as the liaison between the school, itsʼ administration, and the Playworksʼ Program Manager, Associate, Director, and Executive Director.• Collect and upkeep daily, weekly, and monthly schedules, as well as timesheets and volunteer logs.• Compile and enter data for various grant requirements in several online databases.• Demonstrate a commitment to serving as an AmeriCorps member and serving the greater community.• Commit to serving for one full school year and completing 1,700 service hours during that year.• Interact with diverse communities while integrating into a pre-existing school environment.• Uphold and demonstrate the Playworks core values while exhibiting positive role model behavior.• Observe and analyze organization for various graduate school projects, to include a case study on Volunteer Management within Playworks, and nonprofit organizations in general.

-Served large groups of customers in a fast-paced and diverse work environment.-Took orders, operated the POS system, handled cash, and ran food to multiple areas simultaneously.-Multi-tasked to act as hostess, waitress, food runner, and busser during most shifts.-Waited tables for large parties during football season, cornhole tournaments, trivia night, and other speciality events at the restaurant.-Acted as a promo girl for the restaurant, visiting neighborhoods and special events to promote Sammy's Tap and Grill to the local community.

• Assisted in the execution of USA Baseballʼs Host Family Program recruiting 72 families to host 144 players.• Coordinated USA Baseballʼs Field of Dreams and Bat Kid Programs scheduling approximately 75 children. • Planned and organized USA Baseballʼs ʻExtra Inningsʼ Networking Event to include 15 Chambers of Commerce and Professional Networking groups, and over 30 food, beverage, and other vendors. • Recruited, coordinated, and managed volunteers and Event Staff.• Initiated new partnerships, maintained previous ones, and commenced follow-up with vendors/partners.• Worked effectively on marketing and building relationships within the community.• Assisted in the Team Store through daily sales, inventory, and end-of-day procedures.• Worked occasionally in the box office selling Scout Packs, daily passes, and tournament passes.

• Hired as Cashier in August and promoted to CSS after approximately 2 months.• Maintained a clean, organized, and orderly Front End and Staff.• Provided quick and courteous customer service upon checkout.• Promoted company programs and assisted in other departments as needed.• Marketed and sold products and warranties.• Mastered cash handling skills and the POS system.

• Rotated through Sales, Box Office, Community Relations, Promotions, and Special Events. • Assisted in event planning, set-up, and execution of silent auctions, kids’ baseball camps, and parties.• Worked individually on sales and marketing through group ticket sales, cold calls, and birthday parties.• Worked specifically with fundraising and donations for non-profit events, including door-to-door marketing.• Assisted in the facilitation of the annual Kindness Beats Blindness Silent Auction to benefit MUSC.• Developed public speaking skills and achieved organizational success through community involvement. • Encouraged sponsors and worked cooperatively with executive staff.

• Assistant Dance Teacher to students aged pre-school to high school.• Worked individually on technique and performance.• Attended state and national conventions to further professional knowledge.

• Maintained day-to-day customer service operations – greeted walk-ins and took orders.• Placed purchase orders, dealt with shipping and handling, and received goods daily.• Counted and recorded inventory in back stock and the front store.• Sustained the online eBay merchandise store.• Developed relationships with suppliers and distributors.• Familiarized self with product brands and style numbers.• Operated the embroidery machine sewing a variety of garments (shirts, hats, bags, etc.).• Acted as an administrative assistant – filed paperwork, created invoices, answered phones, & handled cash.