Jodi Heen
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Jodi Heen Email & Phone Number

Client Success Business Manager at HCHB at Homecare Homebase
Location: Denver Metropolitan Area, United States, United States 6 work roles 2 schools
1 work email found @hchb.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@hchb.com
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Current company
Homecare Homebase
Role
Client Success Business Manager at HCHB
Location
Denver Metropolitan Area, United States, United States
Company size
599 employees

Who is Jodi Heen? Overview

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Quick answer

Jodi Heen is listed as Client Success Business Manager at HCHB at Homecare Homebase, a company with 599 employees, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at hchb.com and a matched LinkedIn profile for Jodi Heen.

Jodi Heen previously worked as Client Success Business Manager at Homecare Homebase and Customer Support Advocate II at Balto. Jodi Heen holds Bachelor Of Arts, History Of Art from Vanderbilt University.

Company email context

Email format at Homecare Homebase

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{first_initial}{last}@hchb.com
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AeroLeads found 1 current-domain work email signal for Jodi Heen. Compare company email patterns before reaching out.

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Profile bio

About Jodi Heen

Culture Promoter:My daily goals include encouraging my teammates and family and fostering inclusive, equitable, and diverse communities. Professional Experience:* troubleshoot issues with customers live on an average of 1-2 live calls per week, with issues varying from rebooting to re-integrating our app with complex customer softphone services* automated customer interactions with conditional logic using Zapier (and previously Google Sheets) while keeping a personal, white-glove service mentality* onboarded our team to a world-class support platform (Zendesk) in a timely fashion -- and leveled up to Support Administrator Expert I* generate 150+ G2 reviews for our team so that the B2B world can see how Balto is trailblazing the path of Real-Time Guidance and organizational communication!|| Faculty assistant at a top-ranked business school (Poets & Quants ranked us as the "MBA Program of the Year")|| Program coordinator and mentor with a faith-based nonprofitSkills include:Data Visualization via Zendesk Explore, Microsoft Excel, and TableauEducation:Certificate in Data Analytics, Washington University in St. Louis, July 2020Bachelor of Arts, Vanderbilt University, May 2015

Listed skills include Interpersonal Communication, Email Communication, Workday Expense Reporting, Event Planning, and 14 others.

Current workplace

Jodi Heen's current company

Company context helps verify the profile and gives searchers a useful next step.

Homecare Homebase
Homecare Homebase
Client Success Business Manager at HCHB
dallas, texas, united states
Website
hchb.com
Employees
599
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Company profile
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6 roles

Jodi Heen work experience

A career timeline built from the work history available for this profile.

Client Success Business Manager

Current
Homecare Homebase

Meet with customers to promote their overall business health, focusing on quarterly KPI metric reviews, areas of opportunity and excellence, and their overall scores in terms of their usage of HCHB, an EHR industry leader in the Home Health care and Hospice spaces.

Feb 2023 - Present

Customer Support Advocate Ii

Balto
  • 🐾 Balty Winner: Team Builder of the Year Award 2022 🐾
  • Built and implemented Support platform
  • Defined team metrics for success, SLAs, and escalation
  • Curated Support philosophy for a lean and awesome team
  • Co-created initial Knowledge Base, with both internal and external content
  • Own and manage technical support for multiple enterprise-level accounts^ including building and scheduling reports using Salesforce and Zapier integrations to deliver consistent communication and Support issue tracking
Jun 2021 - Dec 2022

Customer Support Advocate

Balto

St Louis, Missouri, United States

  • Automated processes related to customer feedback responses -- shaving hours off CSA workloads
  • Built our company's MVP instance of Zendesk Support
Aug 2020 - Jun 2021

Event Specialist

Olin Business School At Washington University

Greater St. Louis Area

  • Oversaw full life cycle of 3 events, with a combined attendance of 500+ guests and 20 visiting speakers
  • Assisted with day-of execution for the Women in Data Science (WiDS) St. Louis Chapter meeting, which hosted 8 industry professionals and data analytics faculty speakers, with over 300 guests in attendance
  • (in addition to my current role) Over 22.5 months have offered direct administrative support services to 62 professors at a top-ranked business school (named MBA Program of the Year by Poets & Quants)
Aug 2019 - Aug 2020

Faculty Administrative Assistant

Olin Business School At Washington University

Greater St. Louis Area

  • Response time of 30 minutes or less to every support request email with a 100% resolution success rate
  • Compose multiple emails each week on behalf of faculty members to various stakeholders, namely students, other university faculty and staff, and visiting lecturers
Aug 2018 - Jul 2019

Program Coordinator

The Navigators

Nashville, TN

  • Secured over $120,000 in donations from diverse donor groups through face-to-face appeals
  • Mentored 20 individuals and empowered ten small group team environments (3-10 people) over three years
  • Authored 6 print newsletters per year with unique personal messages to over 250 recipients
  • Developed excellent teamwork skills through planning events and using teamwork building assessments (360 Feedback & Strengths Finders)
May 2015 - Jun 2018
Team & coworkers

Colleagues at Homecare Homebase

Other employees you can reach at hchb.com. View company contacts for 599 employees →

RQ Renante Quijano Renante Quijano Colleague at Homecare HomebaseMetro Manila, Philippines View → MN Myce Nichols Myce Nichols Colleague at Homecare HomebaseIndianapolis, Indiana, United States, United States View → JW Joann Watson Joann Watson Colleague at Homecare HomebaseSan Francisco, California, United States, United States View → WJ Whitney Jones Whitney Jones Colleague at Homecare HomebaseTampa, Florida, United States, United States View → DS Daniel Sheehan Daniel Sheehan Colleague at Homecare HomebaseNaperville, Illinois, United States, United States View → CC Candice Cotton Candice Cotton Colleague at Homecare HomebaseDallas-Fort Worth Metroplex, United States View → RS Romeo San Antonio Jr Romeo San Antonio Jr Colleague at Homecare HomebaseSan Mateo, Calabarzon, Philippines, Philippines View → SH Shalanda Henry Shalanda Henry Colleague at Homecare HomebaseGreater Tampa Bay Area, United States View → LG Luis G. Luis G. Colleague at Homecare HomebaseMacedonia, Ohio, United States, United States View → RC Rj Czajka Rj Czajka Colleague at Homecare HomebaseLouisville, Kentucky, United States, United States View →
2 education records

Jodi Heen education

Bachelor Of Arts, History Of Art

Vanderbilt University

• Magna Cum Laude • Cooley Award (Highest Departmental GPA) • Frances and John Downing Undergraduate Research Travel Award

Certificate In Data Analytics

Washington University In St. Louis

Introductory skills in: Python | API Interaction | SQL | HTML | CSS | Javascript | D3 | Hadoop | R | Machine Learning

FAQ

Frequently asked questions about Jodi Heen

Quick answers generated from the profile data available on this page.

What company does Jodi Heen work for?

Jodi Heen works for Homecare Homebase.

What is Jodi Heen's role at Homecare Homebase?

Jodi Heen is listed as Client Success Business Manager at HCHB at Homecare Homebase.

What is Jodi Heen's email address?

AeroLeads has found 1 work email signal at @hchb.com for Jodi Heen at Homecare Homebase.

Where is Jodi Heen based?

Jodi Heen is based in Denver Metropolitan Area, United States, United States while working with Homecare Homebase.

What companies has Jodi Heen worked for?

Jodi Heen has worked for Homecare Homebase, Balto, Olin Business School At Washington University, and The Navigators.

Who are Jodi Heen's colleagues at Homecare Homebase?

Jodi Heen's colleagues at Homecare Homebase include Renante Quijano, Myce Nichols, Joann Watson, Whitney Jones, and Daniel Sheehan.

How can I contact Jodi Heen?

You can use AeroLeads to view verified contact signals for Jodi Heen at Homecare Homebase, including work email, phone, and LinkedIn data when available.

What schools did Jodi Heen attend?

Jodi Heen holds Bachelor Of Arts, History Of Art from Vanderbilt University.

What skills is Jodi Heen known for?

Jodi Heen is listed with skills including Interpersonal Communication, Email Communication, Workday Expense Reporting, Event Planning, Event Execution, Team Member Advocacy, Team Member Feedback And Reflection, and Administration.

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